Audrey Chiver
Savannah,Ga.
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Licensed Massage Therapist
Norberg Chiropractic
04.2023 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Provided treatment for medical conditions and injuries through therapeutic massage.
Medical Office Assistant
Memorial University Medical Center
01.2020 - Current
- Used Epic software to schedule appointments for doctor visits and procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Registered patients and completed associated paperwork for accurate records.
- Provided prompt, polite and professional in-person and telephone customer service.
Education
Parisian Spa Institute
10.2021
College - undefined
Savannah State University
12.2014
High School - undefined
Windsor Forest
05.2011
Skills
- Computer Skills
- Customer Service Oriented
- Organized
- Interpersonal Skills
- General Office Skills
- Communication
- Responsible
- Dependable
- Time Efficient
- Positive Attitude
- Multi-line Phone Skills
- Team Player
Timeline
Licensed Massage Therapist
Norberg Chiropractic
04.2023 - Current
Medical Office Assistant
Memorial University Medical Center
01.2020 - Current
Parisian Spa Institute
College - undefined
Savannah State University
High School - undefined
Windsor Forest