Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Accomplishments
Timeline
Generic
Ashley Smith

Ashley Smith

Casey,IA

Summary

Proactive team leader with a solid background in customer service and staff training. Known for developing strong relationships with colleagues and clients, focusing on individualized care and effective communication to enhance service quality and operational success.

Overview

13
13
years of professional experience

Work History

Licensed Massage Therapist

Owner-Main Street Stop
Adair, Iowa
08.2012 - Current
  • Communicated effectively with clients to assess pain levels and treatment goals.
  • Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
  • Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
  • Documented clients' medical histories and conditions in order to determine contraindications to treatment.
  • Managed front desk operations such as scheduling appointments, checking out patients or answering phone calls.
  • Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.

Bartender

Tin Lizzie's
Casey, Iowa
03.2024 - Current
  • Mixed and served beverages in a fast-paced environment.
  • Provided excellent customer service to ensure guest satisfaction.
  • Trained new bartenders on proper techniques and standards.
  • Maintained cleanliness and organization of the bar area.
  • Developed good working relationships with fellow employees through effective communication.
  • Processed payments accurately and efficiently with POS system.

Education

Licensed Massage Therapist - Massage Therapy

Body Wisdom Massage School
Urbandale, IA
05-2010

Some College (No Degree) - Vocal Performance

Simpson College
Indianola, IA

High School Diploma -

Atlantic High School
Atlantic, IA
05-2008

Skills

  • Customer service
  • Staff training
  • Problem solving
  • Time management
  • Cleanliness maintenance
  • Business ethics
  • Mentoring and coaching
  • Attention to detail
  • Adaptability
  • Sorting and categorizing
  • Team leadership
  • Volunteer coordination
  • Front desk management
  • Effective communication
  • Conflict resolution
  • Continuous learning
  • Client records management
  • Written and verbal communication skills
  • Computer skills
  • Organizational skills
  • Task prioritization
  • Teamwork
  • Decision-making

Affiliations

  • Adair Chamber of Commerce President 2022-Present
  • Developed a youth club volleyball program with a colleague for 3rd-6th graders
  • Youth coach for volleyball, basketball, softball
  • Participating in adult coed volleyball and softball
  • Member of the Cass County Choral Society
  • Mother of six children

Websites

Accomplishments

  • Best Massage from Best of Southwest Iowa

Timeline

Bartender

Tin Lizzie's
03.2024 - Current

Licensed Massage Therapist

Owner-Main Street Stop
08.2012 - Current

Licensed Massage Therapist - Massage Therapy

Body Wisdom Massage School

Some College (No Degree) - Vocal Performance

Simpson College

High School Diploma -

Atlantic High School

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