Audrey Coffee
Vacaville,CA
Summary
Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
4
4
years of professional experience
Work History
Member Service Representative
Planet Fitness
VACAVILLE, California
10.2020 - Current
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
- Generated billing adjustments and entered details into billing system to resolve discrepancies.
Education
AMCA - Medical Assisting
CALRegional
194 Bella Vista Rd, Vacaville, CA 9568802-2024
Medical Assisting Externship
Bay Area Endocrine
1735 Jefferson St. Napa, CA 94559Skills
- Immunization Administration
- Patient Scheduling
- First aid and CPR certified
- Vital signs monitoring
- Exam Room Preparation
- HIPAA Compliance
- Office Administration
- Blood Draw
Professional References
Frederick Johnson
(707) 628-9310
Dr. Do-Eun Lee
Samantha
Personal References
Brandi Harper
(707) 816-1153
Nancy West- Wauters
(707) 410-7244
Consuelo Miller
(707) 208-1051
Timeline
Member Service Representative
Planet Fitness
10.2020 - Current
AMCA - Medical Assisting
CALRegional
Medical Assisting Externship
Bay Area Endocrine