Audrey Crowe
Springfield,IL
Summary
Dedicated professional with extensive direct support experience in healthcare. Proficient in managing paperwork, providing mobility assistance, and ensuring compliance with documentation standards. Strong team player with adaptability to evolving demands.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Memorial Health
Springfield, IL
08.2025 - Current
- Supported nursing team in administering direct patient care and assistance.
- Monitored vital signs and reported changes to healthcare team members.
- Maintained cleanliness and organization of patient care areas and equipment.
- Documented patient information accurately in electronic health records systems.
- Followed infection control protocols while handling medical supplies and equipment.
Patient Care Technician
Memorial Medical Center
Springfield, IL
07.2022 - 06.2025
- Monitored vital signs and reported changes to healthcare team members.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Helped create a safe environment by following infection control policies.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Instructed new employees on proper techniques of performing daily tasks.
- Assisted nursing staff in providing direct patient care and support.
Education
High School Diploma -
Glenwood High School
Chatham, IL06-2023
Emergency Medical Technician -
Capital Area Career Center
Springfield, IL05-2023
Certified Nursing Assistant -
Capital Area Career Center
Springfield, IL05-2022
Some College (No Degree) - Human Services
Lincoln Land Community College
Springfield, ILSkills
- Vital sign monitoring
- Electronic health records
- Infection control procedures
- Patient assistance techniques
- Specimen collection protocols
- Patient care standards
- Healthcare team collaboration
- Safety and compliance awareness
- Quality assurance processes
- Time management
- Problem solving
- Team training methods
- Blood glucose monitoring
- Specimen collection
- Professional bedside manner
- Information protection
- Patient education
- Active listening
- Basic life support
Affiliations
- Gardening
- Reading
- Exersizing
Timeline
Patient Care Technician
Memorial Health
08.2025 - Current
Patient Care Technician
Memorial Medical Center
07.2022 - 06.2025
High School Diploma -
Glenwood High School
Emergency Medical Technician -
Capital Area Career Center
Certified Nursing Assistant -
Capital Area Career Center
Some College (No Degree) - Human Services
Lincoln Land Community College
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