
Detail-oriented professional with experience in office operations, record management, and customer service seeking the Field Services Specialist position. Eager to demonstrate my ability to work both independently and as part of a team to assist members of the California Teachers Association.
• Maintained patient records and updated information in the electronic health record system.
• Managed office priorities and patient mail merges using Excel.
• Scheduled appointments for patients both in person and over the phone.
• Assisted doctors of chiropractic with note-taking and charting.
• Explained post-treatment instructions to patients, providing printed materials if needed.
• Adhered strictly to HIPAA regulations while handling confidential patient information.
• Accurately entered data into computer systems related to patient visits or treatments received.
• Assisted with patient intake, including taking vitals such as height, weight, and blood pressure.
Telephone etiquette
Effective written and verbal communication
Appointment scheduling
Organizational abilities
Administrative support
Time management
Professionalism
Customer service
Microsoft Word
Microsoft Excel