Objective
Overview
Work History
Education
Skills
Timeline

Audrey Duncan

HEB Grocery Store
Keller,TX
6
years of professional experience

Recent college graduate seeking a position where I can apply my strong communication, organizational, customer service, and time-management skills. Bringing a background in retail, a willingness to learn, and a detail-oriented approach to supporting daily office operations, managing tasks, and contributing to a productive team environment.

Work History

Drugstore Customer Service Representative

2 Years 8 Months
HEB Grocery Store | 03.2024 - Current
  • Support customers with product questions, location requests, and purchase guidance in a busy retail setting.
  • Restock drugstore shelves and maintain organized displays to keep products available and easy to find.
  • Handle register transactions, returns, and payment processing while maintaining a professional customer-focused approach.
  • Assist with store opening and closing tasks, including readiness checks and final department organization.

Store Associate

1 Year 9 Months
Bath And Body Works | 05.2022 - 02.2024
  • Restock [number] product displays weekly to keep shelves, stockroom inventory, and replenishment organized.
  • Processed [number] customer transactions daily using point of sale systems while maintaining accurate cash handling.
  • Keep the store and stockroom stocked throughout the day by replenishing merchandise and rotating product as needed.
  • Handle busy rushes calmly, complete transactions quickly, and support customer satisfaction at checkout.
  • Talk with shoppers to recommend products, support upselling, and answer questions during the sales process.

Key Holder

4 Months
Subway | 04.2021 - 08.2021
  • Prepared [number] customer orders daily for in-person and online guests with accurate assembly and prompt service.
  • Operated the cash register and handled cash transactions during opening and closing shifts.
  • Cleaned, organized, and reopened the store independently at open and close to maintain a ready workspace.
  • Handled rush periods calmly, prioritized orders, and kept in-person, online, and phone requests moving on time.

Education

Bachelor of Arts - Media Arts

University of North Texas | Denton, TX | 05-2025

High School Diploma

Timber Creek High School | Fort Worth, TX | 01-2021

Skills

Cash handling
Point of sale systems
Store opening and closing
Inventory replenishment
Product stocking
Merchandising
Customer service
Upselling
Complaint resolution
Shift coordination
Task prioritization
Training support
Visual merchandising
Planogram execution
Markdown execution

Timeline

Drugstore Customer Service Representative

HEB Grocery Store
03.2024 - CurrentRead More

Store Associate

Bath And Body Works
05.2022 - 02.2024Read More

Key Holder

Subway
04.2021 - 08.2021Read More

Timber Creek High School

High School Diploma
Read More

University of North Texas

Bachelor of Arts from Media Arts
Read More
Audrey Duncan