- Self-Improvement
- Working-out
- Reading
- Acting and Theater
- Interior Design
- Music
- Cooking
- Video Gaming
Audrey Ebert
Wausau,Wisconsin
Summary
Dedicated professional with strong customer service skills. Proven ability in complaint resolution and multitasking in fast-paced environments, ensuring customer satisfaction and loyalty.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Waitress
Jeremy Jakubowski
09.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Coordinated food and beverage orders to ensure timely delivery and accuracy.
- Trained new staff on menu items, service standards, and operational procedures.
- Maintained cleanliness and organization of dining areas and service stations.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Cook
Amy Prince
01.2025 - 08.2025
- Prepared diverse menu items following recipes and presentation standards.
- Oversaw kitchen operations, ensuring compliance with safety and hygiene regulations.
- Trained junior staff on cooking techniques and food handling procedures.
- Streamlined food preparation processes to enhance efficiency during peak hours.
- Collaborated with front-of-house staff to ensure timely service delivery.
Sandwich Artist
Kayla Brown
08.2023 - 08.2025
- Crafted custom sandwiches based on customer preferences and dietary restrictions.
- Operated kitchen equipment to ensure efficient food preparation and service.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Trained new staff on sandwich assembly techniques and operational procedures.
Cashier
Chuck Brown
08.2023 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring balance at end of shifts.
- Assisted in training new cashiers on operational procedures and best practices.
- Collaborated with team members to enhance store layout for improved customer flow.
- Welcomed customers and helped determine their needs.
Dishwasher
Louie Mau
09.2021 - 08.2023
- Operated dishwashing machinery to maintain cleanliness and efficiency in kitchen operations.
- Ensured proper sanitation practices adhered to health and safety regulations.
- Assisted kitchen staff by promptly cleaning and organizing dishes, utensils, and cookware.
- Collaborated with team members to streamline workflow during peak service hours.
Education
Associate Degree - Marketing
Northcentral Technical College
Wausau, WI12-2026
High School Diploma -
Colfax High School
Colfax05-2025
Skills
- Customer service
- Strong multitasking
- Attention to detail
- Decision-making
- Memory retention
- Complex Problem-solving
- Team collaboration
- Complaint resolution
- Active listening
- Time management
- Performance improvement
Interests
Timeline
Waitress
Jeremy Jakubowski
09.2025 - Current
Cook
Amy Prince
01.2025 - 08.2025
Sandwich Artist
Kayla Brown
08.2023 - 08.2025
Cashier
Chuck Brown
08.2023 - 05.2025
Dishwasher
Louie Mau
09.2021 - 08.2023
Associate Degree - Marketing
Northcentral Technical College
High School Diploma -
Colfax High School