Audrey Edwards
Edison,NJ
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
22
22
years of professional experience
Work History
Store Manager
All In Adventure Escape Rooms
Woodbridge, NJ
11.2017 - Current
- Coordinated daily operations of retail location, enhancing overall efficiency.
- Resolved customer complaints promptly, ensuring high service standards.
- Analyzed financial reports to pinpoint areas for operational improvement.
- Assessed customer feedback to identify service enhancement opportunities.
- Guided team members on daily task execution to maintain productivity.
- Created monthly staff schedules aligned with workload demands.
- Recruited, hired, trained, and supervised staff to uphold customer service excellence.
- Monitored store performance and implemented strategies to boost sales volume.
Store Co-Manager
Charming Charlie
Woodbridge, NJ
10.2014 - 01.2017
- Ensured cleanliness and organization of store while maintaining fully stocked shelves.
- Implemented promotional campaigns to attract new customers and retain existing clientele.
- Identified opportunities for revenue growth and cost-saving initiatives.
- Trained, supervised, and motivated staff to enhance performance and productivity.
- Reviewed daily sales reports and formulated action plans based on performance metrics.
Store Manager
Coldwater Creek
Westfield, NJ
09.2006 - 07.2014
- Compiled monthly reports detailing sales figures, expenses, and profits.
- Managed daily banking activities, including deposits and withdrawals.
- Conducted regular price checks to uphold competitive pricing standards.
- Developed weekly work schedules for store personnel to ensure optimal coverage.
- Maintained precise records of employee performance evaluations.
Store Manager
Lindt Chocolate Shop
Woodbridge, NJ
08.2003 - 09.2006
- Monitored inventory levels and restocked shelves with new items as required.
- Ensured cleanliness, organization, and adequate stock in all store areas.
- Assisted with merchandising displays to enhance visibility of chocolate products.
- Inspected incoming shipments of chocolates for quality assurance and compliance.
- Checked expiration dates on merchandise to guarantee freshness of chocolates sold.
Education
High School Diploma -
Woodbridge High School
Woodbridge, NJSkills
- Operational management
- Customer service excellence
- Staff development
- Marketing campaigns
- Time optimization
- Team collaboration
Timeline
Store Manager
All In Adventure Escape Rooms
11.2017 - Current
Store Co-Manager
Charming Charlie
10.2014 - 01.2017
Store Manager
Coldwater Creek
09.2006 - 07.2014
Store Manager
Lindt Chocolate Shop
08.2003 - 09.2006
High School Diploma -
Woodbridge High School
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