Audrey Gerding
Davison
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise while maintaining customer satisfaction. Can easily work as part of a team, but has no problem with self motivation.
Overview
12
12
years of professional experience
Work History
Bookseller
Comic Envy
Asheville, NC
06.2021 - 07.2026
- Used my knowledge to advice customers on comic books, graphic novels, and collectibles
- Managed POS transactions, returns, and special orders
- Organized inventory, restocked shelves, and maintained appealing merchandising displays across sales floor.
- Trained new staff on store procedures, customer service standards, and changing POS and inventory systems.
- Curated pull lists, created personal relationships and reserved titles to support repeat business and customer loyalty.
Bookseller/Perspective Owner
Firestorm Books & Coffee
Asheville, NC
02.2019 - 12.2019
- Facilitated organizing meetings, guiding discussion toward clear actions and shared priorities.
- Managed POS transactions, returns, and special orders with accuracy and consistent service.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Managed tabling representing the bookstore and selling merchandise during offsite events.
- Coordinated event setup and in-store promotions for signings, releases, and community outreach.
- Cross-trained in multiple departments, allowing for seamless shift coverage and reduced downtime.
- Reconciled daily sales, cash drawers, and POS reports for bookstore and cafe transactions.
- Processed vendor invoices, and payment records using bookkeeping software.
- Collaborated on budgeting, financial planning, and cost management to support sustainable growth.
- Engineered and edited a podcast of my coworkers interviewing community organizers in Buncombe County.
Cook/Bartender/Barista
Well Played Board Game Cafe
Asheville, NC
12.2018 - 02.2019
- Preparing a high volume of café style food, and drinks
- Operated grinders, espresso machines, milkshake machines and made a variety of drinks consistently and with quality.
- Made a variety of fresh to order cafe style foods
- Trained new baristas on drink recipes, station setup, and customer service standards.
- Taught a massive variety of board games to customers of all age groups and interests in a fun and timely manner.
Server
Outback Steakhouse
Asheville, NC
08.2017 - 12.2018
- Greeted guests promptly and guided menu selections with accurate, attentive service.
- Resolved guest concerns professionally, preserving satisfaction and supporting repeat business.
- Trained new team members on service standards, menu knowledge, and shift procedures.
- Supported opening and closing routines, including side work, stocking, and cleanup tasks.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Administrative Assistant & Digital Media Manager
The Aurelian Companies
10.2014 - 01.2015
- Building the company’s online presence through a uniquely designed website and establishing a social media presence
- Writing and directing a weekly financial educational video series
- Talking first time customers through the lending process
- Traveling with the company and engineering my the company’s speaking engagements
- Provides Direct Commercial Financing For Businesses and Real Estate Projects
Education
Media Arts & Entertainment Technology
Mott Community College
Flint, MI01.2015
Davison High School
Davison, MI01.2013
Skills
- Microsoft Office proficiency
- Video editing proficiency
- Experience with QuickBooks
- Proficient in various point of sale technologies
- Management of community space
- Articulate messaging
- Skilled in task organization
Awards
Won the Michigan State Champion as well as placed third in the 2013 DECA Competition in the Leadership & Teamwork Event
Timeline
Bookseller
Comic Envy
06.2021 - 07.2026
Bookseller/Perspective Owner
Firestorm Books & Coffee
02.2019 - 12.2019
Cook/Bartender/Barista
Well Played Board Game Cafe
12.2018 - 02.2019
Server
Outback Steakhouse
08.2017 - 12.2018
Administrative Assistant & Digital Media Manager
The Aurelian Companies
10.2014 - 01.2015
Media Arts & Entertainment Technology
Mott Community College
Davison High School