Audrey Gordon
Lansing
Summary
Dedicated Program Assistant skilled in developing training materials and facilitating workshops. Proven ability to enhance volunteer understanding and morale while maintaining accurate records and improving communication among teams.
Personable and organized with knack for coordinating tasks and assisting in project management. Familiar with administrative support and proficient in Microsoft Office Suite and database management. Committed to facilitating smooth program operations and contributing to team success.
Developed skills in fast-paced, collaborative environment, focusing on administrative support and task coordination. Excel in managing schedules, handling communication, demonstrating adaptability and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Program Assistant
Retired Senior Volunteer Program
Lansing, MI
02.2023 - Current
- Participated in volunteer recruitment efforts to enhance community engagement and program participation.
- Developed training materials for new volunteers, ensuring consistent understanding of program objectives.
- Streamlined scheduling processes, improving communication between volunteers and program coordinators.
- Maintained accurate records of volunteer hours and activities, enhancing reporting efficiency for program metrics.
- Facilitated workshops that educated volunteers on best practices and program expectations, boosting morale and effectiveness.
- Established rapport with clients through exceptional service practices, fostering ongoing relationships built on trust and respect.
Education
Associate of General Studies -
Lansing Community College
Lansing, MI08-2025
Skills
- Teamwork and collaboration
- Multitasking and task prioritization
- Data entry
- Database management
- Scheduling management
- Activity planning
- Proficient in Excel
Accomplishments
- Achieved Improvement in the tech literacy of our senior volunteers by introducing and teaching One on One classes for phone/coputer related tasks needed for our program.
- Collaborated with team of 3 in the development of a revamped filing system.
Timeline
Program Assistant
Retired Senior Volunteer Program
02.2023 - Current
Associate of General Studies -
Lansing Community College