Audrey Heidgerken
Reedley,CA
Summary
Dynamic and adaptable professional with a proven track record at Walmart, excelling in enhancing customer satisfaction and boosting sales through expert merchandising and personalized service. Skilled in complaint resolution and multitasking, demonstrated high levels of reliability and efficiency optimization. Achieved significant improvements in inventory accuracy and customer service metrics. In high school, graduated with honors and a 3.44 GPA.
Overview
3
3
years of professional experience
Work History
Team Associate
Walmart
09.2023 - 07.2024
- Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
- Helped maintain effective communication between departments within the store by regularly updating colleagues on changes related to products, sales or policies.
- Assisted in visual merchandising, creating eye-catching displays that attracted shoppers and increased sales.
- Boosted sales performance by effectively cross-selling and up-selling various apparel products.
- Conducted regular inventory audits, identifying discrepancies and improving stock accuracy.
- Achieved high levels of customer satisfaction by addressing concerns empathetically while offering solutions tailored towards individual needs.
- Enhanced customer satisfaction by providing personalized assistance and styling recommendations.
- Continuously updated product knowledge, staying current on fashion trends and new arrivals to better serve customers.
- Provided expert fitting room assistance, helping customers find the perfect apparel items for their needs.
- Managed a section of clothing, maintaining the area throughout the shift
Sandwich Artist
Subway
09.2021 - 06.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Associate Of Psychology - Psychology
Reedley College
Reedley, CA07.2026
High School Diploma - N/a
Rockford High School
Rockford, MN07.2023
Skills
- Meeting facilitation
- Cleaning
- Training and mentoring
- Complaint resolution
- Sales expertise
- Problem-solving abilities
- Multitasking
- Reliability
- Active Learning
- Safety Procedures
- Hand-Eye Coordination
- Stress Tolerance
Timeline
Team Associate
Walmart
09.2023 - 07.2024
Sandwich Artist
Subway
09.2021 - 06.2023
Associate Of Psychology - Psychology
Reedley College
High School Diploma - N/a
Rockford High School