Audrey Hernandez
Fort Worth
Summary
Friendly, service-driven, with a passion for hospitality, and a strong desire to transition into a flight attendant role. Proven ability to engage with people effectively, ensuring clarity and satisfaction in fast-paced, high-volume environments. Committed concepts and learning efficiently. Eager to bring strong interpersonal skills, adaptability, and a customer-first mindset to the airline industry.
Overview
2
2
years of professional experience
Work History
Barista
151 Coffee
Fort Worth
08.2023 - Current
- Maintained cleanliness and organization of the coffee shop environment.
- Provided friendly and efficient customer service to enhance customer experience.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Prepared high-quality coffee beverages following established recipes and techniques.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Stocked shelves with ingredients needed to make coffee drinks.
- Managed cash register transactions accurately during busy shifts.
Server
Teresas Event Staffing&Bartending
Fort Worth
01.2024 - 05.2025
- Set up and arranged event spaces for optimal guest experience.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Monitored guest satisfaction and addressed any concerns promptly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Associate of Science -
Tarrant County College
Fort Worth, TX05-2026
High School Diploma -
Central High School
Keller, TX05-2023
Skills
- Attention to detail
- Ability to remain calm under pressure
- Team collaboration across diverse crews
- Ability to handle high-stress, fast-paced environments
- Time management
- CPR certified
- Workplace safety
- Evacuation procedures
- Incident reporting
Timeline
Server
Teresas Event Staffing&Bartending
01.2024 - 05.2025
Barista
151 Coffee
08.2023 - Current
Associate of Science -
Tarrant County College
High School Diploma -
Central High School