Audrey Karaba
Lafayette ,LA
Summary
Detail-oriented professional with a proven track record in customer service and issue resolution. Expertise in operational procedures and employee training, ensuring high levels of customer satisfaction and efficient workflow management.
Overview
1
1
year of professional experience
Work History
Print Associate
Office Depot Inc
Lafayette, Louisiana
07.2025 - Current
- Processed print orders with attention to accuracy and efficiency, ensuring timely delivery to meet customer needs.
- Operated printing equipment for various customer projects and orders.
- Collaborated with team members to manage workflow during busy periods.
- Trained new associates on print procedures and equipment use, fostering a knowledgeable team environment.
- Ordered new supplies to ensure optimal inventory levels.
- Organized workspace area daily to maintain a clean and efficient environment.
- Provided technical support to other staff members regarding printing processes and procedures.
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer inquiries and issues promptly, contributing to increased customer satisfaction.
- Educated customers on product features and benefits to promote sales.
- Supported customers by providing product information and solutions. find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection and inquiries.
- Handled returns and exchanges in accordance with company policy.
- Helped customers by answering questions and locating merchandise.
- Completed transactions in an efficient manner while providing excellent customer service.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Created price tags and merchandise signs for new items.
Education
High School Diploma -
Homeschool
Lafayette, LA05-2025
Skills
- Equipment operation
- Order processing
- Customer transactions
- Inventory management
- Print shop management
- Production planning
- Product expertise
- Product recommendations
- Customer engagement
- Customer service
- Operational procedures
- Issue resolution
- Attention to detail
- Employee training
- Conflict resolution
- Critical thinking
Timeline
Print Associate
Office Depot Inc
07.2025 - Current
High School Diploma -
Homeschool