Audrey Lumberg Powell
Lockport,NY
Summary
Skilled Behavior Tech and former Intandem employee, adept in behavior treatment plans and exceptional communication. Leveraged discrete trial teaching to enhance client progress, while fostering a safe, welcoming environment at Great Clips and Kmart. Proven track record in multitasking and reliability, achieving significant client satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Behavior Tech
Intandem
09.2018 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Hair Stylist
Great Clips
08.2012 - 10.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Store Manager
Kmart
08.2003 - 07.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Diploma -
Tarpon Springs High School
Tarpon Springs, FLSkills
- Documentation skills
- Behavior treatment plans
- Discrete trial teaching
- Verbal behavior training
- Goal attainment
- Communication
- Data collection and analysis
- Positive and negative reinforcements
- Behavioral support
- Heartsaver CPR AED (CPR AED)
- Multitasking
- Reliability
- Detail-orientated
- Patient confidentiality
- Team building
- Medical Terminology
Timeline
Behavior Tech
Intandem
09.2018 - Current
Hair Stylist
Great Clips
08.2012 - 10.2024
Store Manager
Kmart
08.2003 - 07.2012
Diploma -
Tarpon Springs High School
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