Audrey Martinez
Tacoma
Summary
Detail-oriented Medical Assistant with experience in coordinating patient care and managing electronic health records. Proven ability to streamline clinic workflows and communicate effectively with healthcare teams, ensuring high-quality patient support.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Multicare
Tacoma
07.2024 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient scheduling and coordinated appointments efficiently.
- Maintained accurate medical records and updated patient information promptly.
- Administered medications and provided vaccinations as directed by physicians.
- Educated patients on treatment plans and health maintenance strategies.
- Prepared examination rooms, ensuring cleanliness and proper equipment availability.
- Collaborated with nursing staff to deliver high-quality patient care consistently.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Changed dressings on wounds to prevent infection and check for healing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Audiology Assistant
Puget Sound Hearing
Tacoma
10.2022 - 07.2024
- Assisted audiologists in conducting hearing assessments and fitting hearing aids.
- Educated patients on hearing device usage and maintenance procedures.
- Maintained inventory of audiology supplies and ordered equipment as needed.
- Documented patient information accurately in electronic health records system.
- Supported patients during follow-up visits to ensure satisfaction with devices.
- Collaborated with team members to improve patient care processes at the clinic.
- Conducted preliminary screenings to identify potential hearing issues in patients.
- Performed administrative duties such as scheduling appointments, filing paperwork and answering phones.
Medical Front Office Coordinator
Sound Retina
Tacoma
06.2021 - 02.2022
- Managed patient scheduling for optimal clinic workflow and resource allocation.
- Coordinated communication between patients and medical staff for seamless service delivery.
- Maintained electronic health records, ensuring data integrity and compliance with regulations.
- Assisted in insurance verification to facilitate timely patient care and billing processes.
Medical Representative
Valley Medical Hospital
Renton
10.2016 - 06.2021
- Developed relationships with key opinion leaders within the medical community.
- Developed and maintained strong relationships with medical staff and decision-makers.
- Established and maintained professional relationships with medical professionals to promote lucrative business opportunities.
- Provided detailed product information to ensure compliance with medical standards.
- Scheduled appointments with established and prospective customers to meet with and discuss corporate offerings.
- Provided technical support to physicians by answering questions about product features, benefits, and uses.
Education
Certificate - Medical Assisting
UEI
Tacoma 05-2024
Some College (No Degree) - Healthcare
Renton Technical College
Renton, WAAssociate of Science - Nursing
Tacoma Community College
Tacoma, WA06-2026
Skills
- Patient care
- Vital signs measurement
- Sterile technique
- Electrocardiography (EKG)
- Medical documentation
- Clinical documentation
- Electronic health records
- Healthcare communication
- Clinical operations
- Medical terminologies
- Time management
- Equipment sterilization
Timeline
Medical Assistant
Multicare
07.2024 - Current
Audiology Assistant
Puget Sound Hearing
10.2022 - 07.2024
Medical Front Office Coordinator
Sound Retina
06.2021 - 02.2022
Medical Representative
Valley Medical Hospital
10.2016 - 06.2021
Certificate - Medical Assisting
UEI
Some College (No Degree) - Healthcare
Renton Technical College
Associate of Science - Nursing
Tacoma Community College