AUDREY M. THOMAS
Longhorn Steakhouse
Greensboro,GA
1
Language
1
Certification
15
years of professional experience
Dedicated professional with 15 years of experience in customer service and healthcare support. Expertise in assisting individuals with daily living needs and fostering a safe, supportive environment. Committed to enhancing the independence and quality of life for individuals with Intellectual and Developmental Disabilities at GRO Industries.
Work History
Advantage Behavioral Health Systems
10 Months- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Collaborated effectively with team members to achieve project goals. in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Server
2 Years 3 Months- Delivered exceptional customer service, ensuring satisfaction and repeat patronage.
- Managed order accuracy by efficiently processing transactions and coordinating with kitchen staff.
- Streamlined table turnover processes to enhance dining efficiency during peak hours.
- Trained new servers on menu offerings, service standards, and operational procedures.
Store Clerk & Cashier
3 Years- - Assisted diverse customers with transactions, enhancing their positive experience.
- - Maintained clean, safe environment while collaborating with team members on daily tasks.
- - Established trust with customers by actively listening to their needs and concerns. through patience, empathy, and problem-solving.
Server
4 Years- - Delivered attentive, respectful service to customers, ensuring individual needs were met.
- - Balanced multiple responsibilities in fast-paced environment, maintaining high customer satisfaction.
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on menu offerings and service standards.
Warehouse Associate
2 Years- - Maintained accuracy and organization in daily tasks, contributing to safety and efficiency in the workplace.
- - Worked with team members to finish urgent tasks under tight deadlines.
- Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
- Conducted inventory audits to ensure accuracy and minimize discrepancies in stock levels.
- Assisted in training new staff on safety protocols and operational procedures for optimal performance.
Store Clerk
1 Year- - Assisted community members in locating products, fostering a helpful and welcoming shopping experience.
- - Organized store products for easy access by customers. and maintained a safe environment.
- Assisted customers with product inquiries and checkout processes to enhance shopping experience.
- Maintained inventory accuracy through regular stock counts and restocking of merchandise.
- Implemented efficient display setups to promote seasonal products and increase sales visibility.
Private Caregiver
1 Year- - Facilitated household chores and meal preparation to enhance client comfort and nutrition.
- - Completed errands for clients to ensure their needs were met., provided transportation, and ensured overall well-being.
- - Provided companionship to clients to enhance their emotional well-being., support, and encouragement for daily independence.
Crew Trainer
2 Years- - Trained and supported new employees to ensure effective onboarding and integration into team.
- - Delivered exceptional customer service, consistently meeting quality standards and enhancing customer satisfaction.
- Trained new crew members on operational procedures and customer service standards.
- Facilitated ongoing training sessions to enhance team performance and efficiency.
- Monitored compliance with health and safety regulations during shifts.
Education
High School - English, Science, Computer Applications, Business
- Coursework in English, Science, Computer Applications, and Business
Skills
- Customer Service Excellence
- Operational Efficiency
- Task scheduling
- Team collaboration
- Problem solving
- Client advocacy
- Compassionate communication
- Emotional support
Certification
- - Front Desk Agent (2022)
- - Data Entry & Attention to Detail (2021)
- - Customer Focus & Orientation (2022)
- - Microsoft Word Proficiency (2022)
ADDITIONAL INFORMATION
- - Valid Driver’s License
- - References available upon request
Languages
English
Full Professional
Timeline
Advantage Behavioral Health Systems
Paycom Payroll
10.2025 - CurrentRead More
Server
Longhorn Steakhouse
05.2024 - CurrentRead More
Store Clerk & Cashier
Publix
01.2021 - 01.2024Read More
Server
Pickle Barrel
01.2019 - 01.2023Read More
Warehouse Associate
A2B Fulfillment
01.2017 - 01.2019Read More
Store Clerk
Ingles Market
01.2016 - 01.2017Read More
Private Caregiver
Home Health Aide (Private Sitting)
01.2015 - 01.2016Read More
Crew Trainer
McDonald's
01.2012 - 01.2014Read More
Greene County High School
High School from English, Science, Computer Applications, Business
Read More