Audrey Perez
Fort Worth,TX
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Results-driven retail professional with hands-on leadership experience in western and specialty retail environments. Organized retail professional prepared to excel in supervisory capacity. Proven ability to manage store functions efficiently and support team members in achieving operational goals through enhancing their KPI's and sharing personal experiences. Known for reliability and adaptability, effectively managing changing priorities and maintaining store standards. Skills include team leadership and operational oversight. A excellent track record of achieving KPIs, training team members, and supporting store success. Seeking to contribute to Boot Barn as an Assistant Store Manager.
Overview
6
6
years of professional experience
Work History
Part-Time Keyholder
Boot Barn
Fort Worth, TX
09.2024 - Current
- Support daily store operations in a high-volume western retail environment, including opening/closing procedures and cash management.
- Deliver exceptional customer service by assisting customers with western apparel, footwear, and product selections.
- Maintain visual merchandising standards aligned with brand expectations to drive sales and enhance customer experience.
- Coach and support team members in achieving KPIs, including sales goals and customer engagement metrics.
- Monitor daily store performance and contribute to overall sales success.
- Recognized as Employee of the Month (May 2025) for leadership, performance, and customer service excellence.
Customer Service / Cashier / Barista
Target
Fort Worth, TX
03.2024 - 09.2024
- Delivered high-quality customer service by managing returns, exchanges, and guest inquiries.
- Operated and maintained Starbucks area, ensuring product availability and inventory organization.
- Balanced multiple responsibilities across departments while maintaining efficiency and accuracy.
Footwear Associate / Cashier / Trainee
Bass Pro Shops
Fort Worth, TX
03.2022 - 12.2023
- Provided expert product knowledge and personalized fittings, helping customers select footwear suited to lifestyle and outdoor activities.
- Consistently exceeded sales goals by promoting store credit card programs and product add-ons.
- Assisted in training new team members on register operations, sales techniques, and customer service standards.
- Maintained strong visual presentation and inventory organization within the department.
- Collaborated with leadership to meet sales targets and improve overall store performance.
- Key Achievements:
- Earned multiple “Star Card” recognitions for outstanding performance and customer service.
- Generated 150+ credit card sign-ups, significantly contributing to store sales goals.
Fulfillment Associate (Full-Time)
Amazon
Fort Worth, TX
09.2020 - 11.2021
- Managed inventory, picking, packing, and shipping operations in a fast-paced distribution environment.
- Maintained high productivity while ensuring accuracy and quality control.
- Supported team efficiency and safety while meeting strict deadlines and performance metrics.
Education
Education
Tarrant County College
Fort Worth, TXScience
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Los Osos High School
Rancho Cucamonga, CASkills
- Retail Leadership & Team Development
- Sales Growth & KPI Performance
- Western Apparel & Footwear Knowledge
- Customer Engagement & Relationship Building
- Visual Merchandising & Store Standards
- Cash Handling & Loss Prevention
- Inventory Control & Stock Management
- Employee Training & Coaching
- Conflict Resolution & Problem Solving
- Time Management & Multitasking
Accomplishments
Personal Achievement that will be fulfilled soon would be graduating with an Associates Degree in May 2026.
Work Achievements would be receiving employee of the Month for May 2025, recognition for signing over 150 guest with the Bass Pro credit card in 2023, 120 guest for 2022.
Timeline
Part-Time Keyholder
Boot Barn
09.2024 - Current
Customer Service / Cashier / Barista
Target
03.2024 - 09.2024
Footwear Associate / Cashier / Trainee
Bass Pro Shops
03.2022 - 12.2023
Fulfillment Associate (Full-Time)
Amazon
09.2020 - 11.2021
Education
Tarrant County College
Science
Chaffey College
High School Diploma -
Los Osos High School
Additional Highlights
- Passionate about western lifestyle retail and delivering authentic customer experiences.
- Proven leader with experience coaching team members and improving performance.
- Strong track record of exceeding sales goals and driving customer loyalty.
- Recognized for outstanding performance, reliability, and teamwork.
- Demonstrates initiative and adaptability in fast-paced retail environments.