JEWELIANA ACEVEDO

Streamwood,IL

Summary

Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

years of professional experience

Work History

Part-Time Keyholder

Gilly Hicks

05.2023 - Current

Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized
Trained team members in successful strategies to meet operational and sales targets
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
Assisted in increasing store revenue through upselling and cross-selling techniques.
Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
Maintained a clean, organized store environment for an improved shopping experience.
Contributed to achieving sales targets by efficiently managing inventory and restocking shelves.
Supported team members by cross-training in various roles and sharing knowledge of store operations.

Brand Representative Lead

Hollister Co.

04.2021 - 05.2023

Maintained a clean, organized inventory and curated displays of seasonal clothing
Anticipated customer needs and provided them with high-quality service while upholding brand standards and values
Happily guided customers through the process of successfully finding their ideal styles
Actively stay informed about latest sales offerings and loyalty programs
Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
Enhanced sales performance through effective communication of product features and benefits.

Education

Associates in Public Relations and Advertising -

William Rainey Harper Community College

Palatine, IL

06.2026

High School Diploma -

Hoffman Estates High School

Hoffman Estates

05.2023

Skills

Training and Development
Critical Thinking
Multitasking Abilities
Organization and Time Management
Attention to Detail
Brand Building
Revenue Generation

Cash Handling Accuracy
Brand Representation
Product knowledge
Decision making
Sales Proficiency
Performance monitoring
Problem-solving abilities

Timeline