AUDREY SCANLON
Pittsburgh,PA
Summary
Detail-oriented healthcare coordinator with expertise in client relationship management, staffing, and scheduling. Skilled in prioritizing tasks, facilitating communication across diverse teams, and problem-solving while ensuring accurate documentation. Background in strength and conditioning and personal training enhances ability to foster relationships and enhance client satisfaction.
Overview
3
3
years of professional experience
Work History
CLIENT COORDINATOR
Maxim Healthcare
Pittsburgh, PA
05.2025 - Current
- Managed caseload of 40+ patients, coordinating healthcare services across 4+ school districts, ensuring comprehensive support in the widest geographic coverage district.
- Coordinated home healthcare services for patients, families, school personnel, and healthcare professionals, facilitating effective communication and care delivery.
- Managed daily staffing and scheduling needs, responding to coverage changes and resolving service issues, ensuring continuity of care for patients.
- Track credentialing, medical records, and required documentation to support compliance with company policies and state requirements.
PERSONAL TRAINER / SPORTS PERFORMANCE COACH
Sculpt Fitness
Cleveland, OH
09.2023 - 10.2024
- Guided clients in exercise technique and safe movement during one-on-one sessions to maximize effectiveness.
- Designed individualized training programs aligning with clients' goals and abilities to enhance performance.
- Monitored client progress and attendance using fitness software to ensure accountability and optimize program adjustments.
CERTIFIED EXERCISE COACH
The Exercise Coach
Fairlawn, OH
05.2023 - 09.2023
- Delivered personalized fitness coaching that empowered clients to achieve specific health and performance goals.
- Monitored client performance, provided actionable feedback, and adjusted guidance to enhance individual progress.
- Used proprietary workout technology and coaching tools to support efficient sessions and client engagement.
Education
Bachelor of Science - Health and Fitness / Entrepreneurship
University of Dayton
Dayton, OH01-2023
Skills
- Healthcare Coordination
- Caseload Management
- Scheduling and Staffing
- Client Relationship Management
- Records management
- Patient Education
- Healthcare Education
- Problem-Solving
- Microsoft Excel
- Mindbody Online
- Customer Service
- Healthcare Advocacy
- Community Outreach
- Communication
Timeline
CLIENT COORDINATOR
Maxim Healthcare
05.2025 - Current
PERSONAL TRAINER / SPORTS PERFORMANCE COACH
Sculpt Fitness
09.2023 - 10.2024
CERTIFIED EXERCISE COACH
The Exercise Coach
05.2023 - 09.2023
Bachelor of Science - Health and Fitness / Entrepreneurship
University of Dayton