Audrey Sparks
Fort Gibson,OK
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Boomerang and Charlies Chicken to enhance guest satisfaction and maintain service excellence. Demonstrated ability to collaborate effectively with teams, ensuring operational efficiency and a positive dining experience without compromising service standards.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology, vital signs, and procedures.
Disclaimer: I never got the chance to work as a CNA due to better job opportunities, but I did receive a CNA certificate and had adequate training in the field, was top of my class and I absolutely loved it.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Boomerang
03.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Front of House Employee
Charlies Chicken
07.2020 - 03.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Education
Associate of Science - Biology
Connors State College
Warner, OK05.2025
High School Diploma -
Fort Gibson High School
Fort Gibson, OK05.2023
CNA Certificate - Nursing Assistance
Indian Capital Technology Center - Muskogee
Muskogee, OK05.2022
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Handling Complaints
- Memory retention
- Vital signs monitoring
- Basic Life Support
- Medical terminology knowledge
- Activities of Daily Living ADL Support
Certification
- Certified CNA, Indian Capital Technology Center - 08/21-05/22
- CPR Certified
- AED Certified
- BLS Certified
Timeline
Waitress
Boomerang
03.2023 - Current
Front of House Employee
Charlies Chicken
07.2020 - 03.2023
Associate of Science - Biology
Connors State College
High School Diploma -
Fort Gibson High School
CNA Certificate - Nursing Assistance
Indian Capital Technology Center - Muskogee
- Certified CNA, Indian Capital Technology Center - 08/21-05/22
- CPR Certified
- AED Certified
- BLS Certified
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