Audrey Swann
Lakeway,Texas
Summary
Reliable and upbeat employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Online Seller
Depop
01.2020 - Current
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Created clear, precise and properly detailed product and service information on Depop account.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
Certified Medical Assistant
Internship
01.2023 - 03.2023
- Helped assist doctors with organization and general tasks around various offices.
- Cleaned show rooms and certain equipment.
- Observed doctors use various machines and equipment.
Sales Associate
Eddie Bauer
05.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Hostess
Cafe Lago
05.2020 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Lake Travis High School
Austin, TX05.2024
Skills
- Pricing Adjustment
- Goal Monitoring
- Online Help
- Facebook Marketplace
- Online Platforms
- Customer Service
- POS Transactions
- Customer Loyalty
- Cash Register Operations
Timeline
Certified Medical Assistant
Internship
01.2023 - 03.2023
Sales Associate
Eddie Bauer
05.2022 - 10.2022
Hostess
Cafe Lago
05.2020 - 08.2022
Online Seller
Depop
01.2020 - Current
High School Diploma -
Lake Travis High School