Audrey Szuklitsch
Rimrock,AZ
Summary
Proven server at Gerardo’s Italian Kitchen, adept in high-volume dining and exceptional customer service, enhancing customer satisfaction through meticulous attention to needs and efficient multitasking. Skilled in cash handling and safe food practices, consistently fostering team collaboration for peak performance. Achieved significant guest engagement, leveraging strong work ethic and high energy. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
22
22
years of professional experience
Work History
Server/Bartender
Gerardo’s Italian Kitchen
06.2020 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server /Bartender
HP Cafe
03.2016 - 07.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Mesa Grill
09.2012 - 05.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Oak Creek Brewery & Grill
04.2002 - 07.2012
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Served food and beverages promptly with focused attention to customer needs.
Education
No Degree - General Ed
College of The Desert
Palm Desert, CASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Suggestive Selling
- Allergy awareness
- Team Player
- High Energy and Stamina
- Food handling
- High-volume dining
Timeline
Server/Bartender
Gerardo’s Italian Kitchen
06.2020 - 06.2024
Server /Bartender
HP Cafe
03.2016 - 07.2019
Server
Mesa Grill
09.2012 - 05.2014
Server
Oak Creek Brewery & Grill
04.2002 - 07.2012
No Degree - General Ed
College of The Desert