Audrey Vertalka
Hastings,MI
Summary
Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem-solving skills, with focus on effective communication and product knowledge. Ready to use and develop negotiation and relationship-building skills in a sales role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Care Asst.
Thornapple Manor
04.2023 - Current
- Administer medication and provide direct care to residents in an assisted living facility
- Supported needs of 40+ residents under long-term care.
Collections
First Rehab & Sport Physical Therapy
01.2024 - 07.2024
- Negotiated and arranged payment plans for 100+ patients
- Collected thousands of balances in full, dating back to 2019.
Education
Business GA -
Lansing Community College
Lansing, MI05.2026
High School Diploma -
Hastings High School
Hastings, MI05.2024
Skills
- Oral and written communication skills
- Customer Service
- Strong negotiation skills
- Data entry and office management
- Organizational Skills
- Adaptive problem solving
Certification
- Microsoft Excel, 2024
- Microsoft Word, 2024
- CPR, 2025
- Medication Administration at MI Assisted Living Facilities, 2024
Timeline
Collections
First Rehab & Sport Physical Therapy
01.2024 - 07.2024
Resident Care Asst.
Thornapple Manor
04.2023 - Current
High School Diploma -
Hastings High School
- Microsoft Excel, 2024
- Microsoft Word, 2024
- CPR, 2025
- Medication Administration at MI Assisted Living Facilities, 2024
Business GA -
Lansing Community College
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