Audrey Villalobos
Tulare,CA
Summary
Experienced barista and shift supervisor with a strong background in customer service, cash handling, and fast-paced operations. Known for calm support during rush periods, accurate orders, and clear communication.
Overview
11
11
years of professional experience
Work History
Barista/Barista Shift Supervisor
Starbucks
Visalia, California
12.2018 - 10.2026
- Managed barista shifts to maintain efficient service and high customer satisfaction. on Starbucks café floor and drive-thru service.
- Delivered efficient, levelheaded customer service during daily morning rush, ensuring a positive customer experience.
- Coordinated front counter flow and supported team members during rush periods to enhance service delivery.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Handled cash, card, and mobile payments at Starbucks registers
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained clean and organized workspace, enabling coworkers to locate resources and products.
Cashier/Fast Food Worker
Taco Bell
Visalia, California
12.2015 - 03.2019
- Welcomed guests and entered accurate orders at front counter and drive-thru.
- Accepted cash, card, and mobile payments through Taco Bell point-of-sale system.
- Packaged food orders and verified item accuracy before handoff.
- Answered customer questions and provided friendly support for concerns.
- Balanced cash drawer and counted receipts accurately during shift changes to ensure financial accountability.
- Refilled condiments, cups, and supplies to maintain efficiency in lobby and register operations.
- Maintained clean counter areas and followed Taco Bell food safety standards.
- Completed additional tasks assigned by management to support overall team goals.
Clerical Worker
Dr. Russell L. Dounies
Visalia, California
06.2015 - 08.2016
- Organized and filed confidential documents in a secure system. and updated patient information accurately
- Maintained and updated patient records to ensure accurate information. for Dr. Russell L. Dounies medical practice
- Processed mail and faxed records, routing paperwork for timely review
- Handled incoming and outgoing mail and packages, efficiently preparing them for shipping.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained confidentiality of sensitive information and documents.
Education
High School Diploma -
El Diamanté High School
Visalia, CA06-2017
Skills
- Point of sale
- Cash handling
- Customer service
- Exceptional customer service
- Order accuracy
- Inventory control
- Team leadership
- Multitasking and organization
- Time management
- Attention to detail
- Clear communication
- Active listener
- Team collaboration
- Team player
- Problem solving
- Order accuracy
Timeline
Barista/Barista Shift Supervisor
Starbucks
12.2018 - 10.2026
Cashier/Fast Food Worker
Taco Bell
12.2015 - 03.2019
Clerical Worker
Dr. Russell L. Dounies
06.2015 - 08.2016
High School Diploma -
El Diamanté High School