Audrey Wargo
Houston,Texas
Summary
My versatile skill set in managing donors, volunteers, promoting non-profits, and designing impactful marketing campaigns ensures strengthened impact. I am passionate about developing initiatives that enrich the lives of those I help to serve. Nothing fulfills me more than contributing to the success of a compassionate organization and making a lasting difference. As an enthusiastic professional, I strive to promote organizations in a positive way and craft effective mass communication strategies. My passion lies in creating compelling promotional and informational messages to build mission awareness and engage key audiences to ensure every day is a success.
Overview
14
14
years of professional experience
Work History
Donor Relations Representative- Legacy Fundraising
DePelchin Children's Center
Houston, TX
08.2023 - Current
- Negotiated terms of agreements and closed donations with supporters to meet revenue objectives.
- Managed Legacy Society members, ensuring satisfaction and retention of their legacy gifts through regular communication and program updates.
- Exceeded the goal for Legacy Society members in the first year, doubling acquisition.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Utilized CRM software to track customer interactions, sales, and progress towards targets.
- Analyzed key performance indicators to identify effective marketing strategies.
- Conducted market research to identify potential prospects in donor pipeline and areas for expansion of marketing campaigns
Fundraising Coordinator/ Administrative Assistant
The Journey School of Houston
Houston, TX
12.2021 - 05.2023
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Designed tiny library, branded merchandise, and promotional flyers.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
Volunteer Relations Coordinator
Cobb Hill Natural Building School
Sardis, TX
03.2020 - 07.2020
- Communicated regularly with volunteers, assisting with issues and questions.
- Assigned volunteers to keep shifts properly staffed.
- Oversaw volunteer logistics and handled schedules, inventory and transportation management.
- Solicited feedback from staff and volunteers to improve existing programs.
- Aided in the building of structures from natural materials that house initiatives that benefit a non-profit that provides housing for homeless veterans.
- Interpreted and explained human resources policies, procedures or regulations.
Volunteer Services Officer
Hurricane Harvey Relief
Houston, TX
08.2017 - 01.2018
- Maintained accurate records to track volunteer participation hours.
- Coordinated aid projects providing aid to families who's households were impacted by hurricane harvey.
- Collected and transported donations to checkpoints.
- Tracked and scheduled volunteers based on skillset and availability.
- Worked alongside The Cajun Navy to deploy rescue missions for families stranded in their homes in flooded areas like Houston, Port Arthur and Beaumont.
Brand Ambassador
Good Culture
Houston, TX
07.2015 - 01.2018
- Top sales associate in the first month on staff.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Increased client profits by establishing strong brand representation through face-to-face marketing.
- Shared feedback and ideas with management to improve processes.
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Created experiences that drove business results and customer brand engagement
- Delivered public demonstrations for crowds at stores, trade shows and conferences.
Marketing/Graphic Designer
Lazuli Organics
Rockledge, FL
04.2011 - 11.2014
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Generated digital image files for use in digital and traditional printing.
- Directed advertisement, banner and signage projects from concept to final delivery.
- Reviewed final layouts, making improvements and suggestions as needed.
- Prepared rough sketches of product concepts, discussed with clients and made necessary changes.
Client Relations Associate
Paradise Health & Nutrition
Melbourne Beach, FL
11.2011 - 11.2013
- Studied the Health Food and Supplement industry trends to ensure inventory aligns with customer needs
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to the appropriate department personnel.
- Designed promotional materials
- Oversaw all departments: organic produce, health and wellness supplements, grocery, and inventory.
Education
Bachelor of Arts - Behavioral Sciences
University of Houston Downtown
Houston, TX05-2026
Associate of Arts - Psychology
University of Houston
Houston, TX05-2019
Florida Eastern State College
Melbourne, FLSkills
- Non-Profit Development
- CRM and Office Management Software
- Proposal Writing
- Confidentiality and Data Protection
- Event promotion
- Community engagement
- Sensitive Material Handling
- Excel Spreadsheets
- Confidentiality and Data Protection
- Analytics reporting
- Marketing Campaign management
- Fundraising and donor relations
Education and Training
other,true,other
Timeline
Donor Relations Representative- Legacy Fundraising
DePelchin Children's Center
08.2023 - Current
Fundraising Coordinator/ Administrative Assistant
The Journey School of Houston
12.2021 - 05.2023
Volunteer Relations Coordinator
Cobb Hill Natural Building School
03.2020 - 07.2020
Volunteer Services Officer
Hurricane Harvey Relief
08.2017 - 01.2018
Brand Ambassador
Good Culture
07.2015 - 01.2018
Client Relations Associate
Paradise Health & Nutrition
11.2011 - 11.2013
Marketing/Graphic Designer
Lazuli Organics
04.2011 - 11.2014
Bachelor of Arts - Behavioral Sciences
University of Houston Downtown
Associate of Arts - Psychology
University of Houston
Florida Eastern State College
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