Audrey West
Houston,TX
Summary
Proven professional with a track record of enhancing customer satisfaction and making customers experience memorable at every job I’ve worked . Skilled in complex problem-solving and relationship building, demonstrated through strategic selling techniques and exceptional service delivery. Mastered time management and customer interaction, consistently exceeding sales targets and improving team productivity.
Overview
4
4
years of professional experience
Work History
Team Associate
Whataburger
11.2020 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to learn more skills and help the team .
- Operated register to process payments and collect cash payment for order totals.
Photographer
Houston Zoo
01.2022 - 02.2023
- Delivered beautiful images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Captured stunning images for variety of projects.
- Convinced customers to buy product
Team Associate
Chipotle
02.2023 - 11.2023
- Trained new team members by teaching information on company procedures and safety requirements.
- Created appealing displays for routine arrangements and Customer Satisfaction.
- Continuously checked products for quality assurance according to strict guidelines.
- Enhanced team productivity by having great communication and making sure the team is on the same page.
- Resolved issues quickly to maintain productivity goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Associate
Sams Club
11.2023 - Current
- Increased members satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed strategies to increase member satisfaction and engagement.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with members .
- Enhanced customer loyalty programs, analyzing members feedback for continuous improvement.
- Developed and maintained strong relationships with regular members to ensure high levels of satisfaction.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with members to better uncover member needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Kipp Sunnyside High School
Houston, TX06.2022
Skills
- Customer Service
- Time Management
- Attention to Detail
- Customer interaction
- Workplace Safety
- Cash Handling
- Decision-Making
- Complex Problem-Solving
- Relationship Building
- Flexible Schedule
- Sales Techniques
Timeline
Associate
Sams Club
11.2023 - Current
Team Associate
Chipotle
02.2023 - 11.2023
Photographer
Houston Zoo
01.2022 - 02.2023
Team Associate
Whataburger
11.2020 - 12.2021
High School Diploma -
Kipp Sunnyside High School