Audrey Windsor
Cincinnati,OH
Summary
Results-driven manager with a strong focus on customer service and team leadership. Proven ability to enhance staff performance and streamline operations, ensuring high-quality service delivery and improved efficiency.
Overview
30
30
years of professional experience
Work History
Manager
DeLuxe Dry Cleaners
Cincinnati, OH
05.2000 - 10.2024
- Oversaw daily operations ensuring efficient workflow and high-quality service delivery.
- Developed and implemented training programs to enhance staff performance and customer satisfaction.
- Streamlined inventory management processes reducing costs and improving turnaround times.
- Monitored equipment maintenance schedules, ensuring operational efficiency and minimizing downtime.
Server
Ernie`s Restaurant
Cincinnati, OH
01.1995 - 03.1999
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience for all guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders during peak hours.
- Trained new servers on menu offerings, service standards, and restaurant protocols to maintain quality and consistency.
Education
High School Diploma -
Hughes High School
Cincinnati, OH06-1997
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
DeLuxe Dry Cleaners
05.2000 - 10.2024
Server
Ernie`s Restaurant
01.1995 - 03.1999
High School Diploma -
Hughes High School