AUDREY J. BAILEY
Sacramento,CA
Summary
OBJECTIVE: Reliable and enthusiastic Offices Technician offering 20 years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 50-member staff.
Overview
33
33
years of professional experience
Work History
Key Data Operator
Department of Consumer Affairs - Central Cashiering Unit
Sacramento, CA
07.2001 - Current
- Demographic information, license type, and payment information into CAS systems: verify license status and receipt of payment in Central Cashiering Teale system.
- Responsible for data entry operation making sure information is keyed in carefully, paying attention to detail and perform accurate data entry.
- Associated with the in-house and outside and maintains logs and tracking of key data entries.
- Attends department staff meeting and cover for front counter as needed and prioritize workload.
Data Operator
Franchise Tax Board
Rancho Cordova, CA
02.1991 - 07.2001
- Entered state tax entities with speed and accuracy, performed initial set-up and monitored performance of the processors during daily operations, updated and keyed information from tax applications into the CAID system.
Administrative Assistant
State Board of Accountancy, DCA
Sacramento, CA
07.1996 - 07.1997
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
Education
Diploma - Computer Science
MTI College of Business And Technology
Sacramento , CA02.1992
Skills
- Attention to detail
- Cashiering
- Clerical
- Data entry
- Computer Knowledge
- Receptionist
- Self-motivated
- Team Player
- Well organized
- 10-key skills
- Proper payment verification
- 55 WPM typing speed
- Multi-line phone proficiency
- Routing mail
- Sorting mail
- Team building
- Punctual
- Sorting and labeling
- Greeting visitors
- Administrative Assistance
- Organizing mail
- Customer-service oriented
- Mail distribution
- Microsoft proficient
Timeline
Key Data Operator
Department of Consumer Affairs - Central Cashiering Unit
07.2001 - Current
Administrative Assistant
State Board of Accountancy, DCA
07.1996 - 07.1997
Data Operator
Franchise Tax Board
02.1991 - 07.2001
Diploma - Computer Science
MTI College of Business And Technology