AUDREY W. TROGDON
Asheboro,NC
Summary
CAREER SUMMARY Highly qualified employment specialist with experience providing career services to diverse populations. Proven background as a service provider to individuals in need of job coaching, skills training and resources. Additionally qualified to provide classroom instruction in the area of Human Resources Development training for job seeks and employers. Established as a highly effective communicator through various mediums and in the local print medium. Proven marketing and event presentation experience, as well as project management. Self starter and an independent worker, able to adapt to changing environments and circumstances. Team player and highly effective in carrying out organizational vision and mission. Established as a public speaker, facilitator and administrator with the ability to gather pertinent information and facts for the purpose of collaborating and forming community initiatives. Successful record of creating non-threatening environment for adult learners while assisting them in upgrading their skills and education.
CORE STRENGTHS
Employment and Career Guidance
Leadership Training and Development
Monitoring and Assessment of State and Federal Compliance
Project Management and Strategic Planning
Overview
25
25
years of professional experience
Work History
Career Advisor
NC Works Career Center
Asheboro, NC
05.2015 - Current
- Provide information, guidance and assistance to clients seeking employment and employers seeking workers through programs administered by Division of Workforce Solutions in Randolph County Career Center
- Provide employment coaching, instruct participants in job search as well as job search tips, resume preparation, online applications, labor market information, and education and training opportunities
- Interview job applicants to match their qualifications with employer needs, record and evaluate applicant experience, education, training, and skills
- Contact employers to solicit orders for job vacancies, determine their requirements and enter relevant date into NCWorks online
- Refer applicants to services to help remove barriers to employment.
- Interviewed clients and administered skills assessments to determine employability.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Recognized client employment barriers and devised strategies to resolve.
- Matched clients to open positions based on skills and work requirements.
- Trained, mentored and coached staff to improve performance and results for clients.
- Proofread and edited clients' resumes to improve interview chances.
- Assisted an average of 150 clients annually with job placement.
- Tracked clients' progress in NC WORKS database to provide monthly reports.
- Developed job leads in order to increase placements.
- Provided clients with on-the-job training and employment related support to maintain and retain employment.
- Conducted pre-screening interviews and prepared preliminary evaluations to refer best-qualified applicants to departments for selection.
- Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment.
- Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
- Maintained records of consumer employment activity such as potential and current employers.
- Conducted outreach activities to identify, screen and enroll participants into program.
Freelance Writer
Greensboro News And Record And Asheboro Courier Tr
01.1988 - 03.2019
- Submit column monthly on deadline for Asheboro Courier Tribune Lifestyles section, Asheboro NC
- Collaborated with beauty industry entrepreneur and Mizani Products marketing professional to write and publish, “Runnin Things,” an autobiography available through Amazon Books.com detailing trade and industry secrets, pitfalls, life experience and how-to business formulas
- Edited manuscript and promotional copy for Word and Deed Ministry, a non-profit organization to assist orphans in war torn Liberia, West Africa
- Proctored for online undergraduate students with essay assignments and written exams
- Wrote conference material copy and brochures for non-profit organizations in Northeast Ohio
- Wrote human interest features for Greensboro News & Record Lifestyle section
- Coordinated with subject matter experts for interviews and topic generation.
- Organized material to research and complete writing tasks.
- Completed thorough research into assigned topics.
- Interviewed individuals by phone, video chat and in person to write Human Interest stories for weekly newspaper column.
Assistant Community Resource Coordinator
Goodwill Industries
Asheboro, NC
08.2011 - 05.2015
- Assisted in management of daily activities and services associated with provision of vocational services in a general workforce in absence of Community Resource Coordinator
- Maintained partner relationships and sought out new partnership prospects for CRC customers
- Developed quantifiable programming and direct services
- Assessed job placement data of clients served
- Assisted customers in the development of job search essentials such as resumes, cover letter, completing applications, and developing work portfolios as needed
- Maintained and initiated community business resources to increase customer confidence of services
- Developed and facilitated employability workshops and training
- Coordinated and managed job fairs
- Attended leadership and development training seminars for Workforce
- Developed marketing and literature for local center
- Prepared and compiled all departmental reports and records as required or directed
- Worked with senior case managers to coordinate team development activities and trainings.
- Referred families to shelters, legal resources and educational programs.
- Conducted community workshops to promote different programs and educate public on available services.
- Developed monthly schedules and assignments for volunteer staff.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Human Resources Development Instructor
Randolph Community College
Asheboro, NC
10.2009 - 05.2011
- Provided instruction to unemployed, underemployed and others seeking career change in software fundamentals and basic computer skills
- Instructed in internet navigation and helped students integrate technology as a means of occupational skills upgrade and job search
- Familiarized students with the use of basic software, word processing and data entry
- Updated and revised course content and teaching methodologies.
- Assisted in researching various topics for future program development.
- Organized and prepared written summaries of project reports and action plans.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
Title I Reading and Math Tutor
Randolph County Schools
Asheboro, NC
01.2008 - 06.2009
- Provided reading and math instruction to students performing below grade level
- Reviewed and provided support for End of Grade Test
- Worked in small groups of five students with a total roster of 40 students
Fundraising Specialist
United Way Services of Greater Cleveland
Cleveland, OH
03.1996 - 11.1997
- Managed $500,000 matching grant initiative
- Developed strategies for attracting and maintaining corporate giving
- Maintained data management system and assisted in training volunteers
- Wrote and edited copy for volunteer recruitment brochures
- Presented corporate management in diverse environments with fundraising goals and incentives
- Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
- Composed grant proposals and fundraising newsletters to raise capital for non-profit organizations.
- Increased fundraising numbers by over 9% by leveraging effective communications and outreach strategies.
- Researched and identified potential donors.
- Attended events to develop professional network of potential donors.
- Planned and implemented fundraising events.
School Based Case Manager
Salvation Army of
Syracuse, NY
04.1994 - 07.1995
- Provided support services to a case load of 50 teen mothers and assisted them in securing housing, food and childcare vouchers
- Identified suspected neglect and/or abuse among served population
- Managed confidential and sensitive case files and compiled client statistics
- Fundraiser- Planned corporate giving events and maintained donor files
Customer Service Representative
Levolor Corporation
Greensboro, NC
10.1985 - 03.1993
- Served company as senior customer advisor and troubleshooter for southeast region
Staff Writer
Winston-Salem
Winston-Salem, NC
08.1983 - 09.1985
- Wrote assigned stories for award winning weekly newspaper
- Covered education, local politics and human interest stories in Winston-Salem
- Awarded NC Associated Press Award for Best News Feature Series
Education
B.A. - Speech Communications, Management and Nonprofit Marketing
North Carolina Agricultural & Technical State University, Case Western Reserve University, Mandel School of Business
Greensboro, NCSummer - Journalism Studies
Ohio University
Athens OhioSkills
- Career Event Planning
- Vocational Problem Identification
- Problem Solving
- Course Counseling
Additional Information
- AWARDS AND COMMENDATIONS , NC Press Association Award For Best News Feature Series on a Weekly Newspaper, 1985 (The Winston-Salem Chronicle)
Affiliations
Board Member for Randolph County Family Crisis Center
Volunteer for Our Daily Bread Soup Kitchen
Timeline
Career Advisor
NC Works Career Center
05.2015 - Current
Assistant Community Resource Coordinator
Goodwill Industries
08.2011 - 05.2015
Human Resources Development Instructor
Randolph Community College
10.2009 - 05.2011
Title I Reading and Math Tutor
Randolph County Schools
01.2008 - 06.2009
Fundraising Specialist
United Way Services of Greater Cleveland
03.1996 - 11.1997
School Based Case Manager
Salvation Army of
04.1994 - 07.1995
Freelance Writer
Greensboro News And Record And Asheboro Courier Tr
01.1988 - 03.2019
Customer Service Representative
Levolor Corporation
10.1985 - 03.1993
Staff Writer
Winston-Salem
08.1983 - 09.1985
B.A. - Speech Communications, Management and Nonprofit Marketing
North Carolina Agricultural & Technical State University, Case Western Reserve University, Mandel School of Business
Summer - Journalism Studies
Ohio University