Audri Davila
San Diego,CA
Summary
Senior at the University of California San Diego (UCSD), pursuing a Bachelor of Arts in Psychology with a minor in Political Science. Recognized for academic excellence with multiple scholarships and consistently on the Chancellor’s Honors List, maintaining a 3.668 GPA. Experienced intern at the Riverside County District Attorney's Office, with hands-on experience in legal procedures and case management. Proven leadership as Director of Philanthropy for Alpha Omicron Pi Sorority, managing budgets, organizing community service events, and leading fundraising efforts. Strong customer service and operational skills developed through work at Audrey’s Cafe and the UCSD Bookstore.
Overview
3
3
years of professional experience
Work History
Department Assistant
UCSD Bookstore
10.2023 - Current
- Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
- Offered alternative product recommendations to customers when specific items were out of stock, creating a memorable shopping experience.
- Managed cash transactions with precision and accuracy, contributing to efficient checkout processes.
- Led training sessions for new employees, ensuring they were well-prepared and knowledgeable in store operations.
- Processed online orders accurately and efficiently, ensuring timely delivery.
Summer College Intern
Riverside County District Attorney's Office
06.2023 - 08.2023
- Reduced attorney workload by listening to jail calls, providing footnotes on police reports, and essential pointers on legal documents.
- Supported attorney during trial proceedings by taking notes and monitoring jury reactions.
- Contributed to successful case outcomes with diligent fact-checking and attention to detail with case information.
Department Assistant
Audrey's Cafe
10.2021 - 05.2023
- Monitored inventory of departmental supplies and replenished items to enable normal operations.
- Reviewed invoices for accuracy before submitting them for payment approval, ensuring proper allocation of funds within the department budget constraints.
- Increased customer service success rates by quickly resolving issues.
- Trained and supervised employees on cafe procedures.
Education
Bachelor of Arts - Psychology With A Minor in Political Science
University of California San Diego
San Diego12.2024
Skills
- Customer Service and Engagement
- Adaptability in Adversity
- Excellent Conflict Resolution Abilities
- Training and Mentoring
- Team Management
- Proactive Decision Making
Timeline
Department Assistant
UCSD Bookstore
10.2023 - Current
Summer College Intern
Riverside County District Attorney's Office
06.2023 - 08.2023
Department Assistant
Audrey's Cafe
10.2021 - 05.2023
Bachelor of Arts - Psychology With A Minor in Political Science
University of California San Diego
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