Hi, I’m
Melina Sullivan
Richmond,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
UMB Dean of Students Office
DEPARTMENT ASSISTANT
10.2022 - Current
Job overview
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Obeyed sensitive and confidential report and presentation guidelines to comply with government regulations
- Typed and distributed correspondence to internal and external partners to maintain good communications flow
3 Point Foundation
STUDENT INTERN
09.2023 - 05.2024
Job overview
As an intern with the 3 Point Program at the BCLA McCormack Middle School, I served as a mentor for at risk, low income students
- Provided key emotional support
- Taught life skills and coping mechanisms to residential population in one-on-one and group sessions
- Enforced rules and managed behavior through developmentally appropriate discipline
- Applied positive behavior management techniques to enhance social interactions and emotional development
Olive Garden
SERVER, BARTENDER, TO-GO SPECIALIST, CERTIFIED FOH TRAINER
07.2019 - 01.2024
Job overview
- While serving, I am able to interact with guests in order to give them impeccable service and experience
- I often run the front drawer where I am in charge of the money handling, phone calls, and customer service; this position has really developed my multi-tasking skills
- In all positions I am able to use my Spanish with guests or coworkers who may need it
Fundación Casa de los Niños
TRANSLATION INTERN
06.2022 - 07.2022
Job overview
- Worked with other translators to facilitate real time conversations between students and faculty.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Education
University of Massachusetts Boston
Bachelor of Arts from Sociology
05.2024
Manchester High School
High School Diploma With Honors
05.2020
Skills
- Report Generation
- Document Preparation
- Guest Engagement
- Hospitality Service Expertise
- Cross-Cultural Communication
- Fluent in Spanish
- Cash Handling
- Exceptional Customer Service
Awards
- Bilingual Seal in Spanish from Manchester High School
- Early College Scholar Award (2020)
- President's Education Awards Program- Outstanding Academic Excellence (2020)
- Dean's Scholarship recipient at UMASS Boston (2021-2024)
- Dean's List 4/6 semesters at UMASS Boston
- Recipient of the Rusty Simonds Award Fund (2023)
- Alpha Kappa Delta Honors Society member
- Anticipated B.A. in Sociology with minors in both Spanish and political Science
Organizations
- Member of the Women Beacons in the Workplace Spring'24 Program- Applied and was accepted into this program that focuses on discussing essential topics of women in the workforce.
- NCAA Division III Athlete - I was a member of the collegiate volleyball program at the University of Massachusetts Boston. We competed in the Little East Conference and won one conference title during my time in the program.
- Volunteer with Special Olympics - Through my internship with Beyond Sports, I had the opportunity to volunteer with the Special Olympics program in Costa Rica. I worked with their adult programs in sports such as basketball and gymnastics.
- AKD Honors Society - I am a current member of the Alpha Kappa Delta Sociology Honors Society.
References
- Koral White, General manager at the Olive Garden, (804) 330-7391
- Amanda West, Administrative Coordinator at the Dean of Students Office, Amanda.West@umb.edu, 617-287-5801
- Stacy Cheney, Head coach for UMBVB, Stacy.Cheney@umb.edu, 617-287-7862
Extracurricular Activities
- Played for the collegiate level volleyball team at the University of Massachusetts Boston
- HerCampus social media team member
- Volunteer with the Special Olympics programs in Costa Rica (June-July 2022)
Languages
Spanish
Professional Working
Timeline
STUDENT INTERN
3 Point Foundation
09.2023 - 05.2024
DEPARTMENT ASSISTANT
UMB Dean of Students Office
10.2022 - Current
TRANSLATION INTERN
Fundación Casa de los Niños
06.2022 - 07.2022
SERVER, BARTENDER, TO-GO SPECIALIST, CERTIFIED FOH TRAINER
Olive Garden
07.2019 - 01.2024
University of Massachusetts Boston
Bachelor of Arts from Sociology
Manchester High School
High School Diploma With Honors
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