Job Search Status
Open to workDesired start date: Open to discussion
Work Type
Full TimeLocation Preference
On-SiteRemoteLocation: Fayetteville, NC
Open to relocation: Yes
Open To Work
Audriana Lyons
Fayetteville,NC
Work Preference
Summary
Dynamic, results-oriented professional with a diverse background in management, customer service, and operational support, dedicated to driving success and innovation. Extensive experience in leading diverse teams, optimizing operational efficiency, and executing strategic plans to foster business growth across various industries. Recognized for exceptional communication, organizational, and problem-solving abilities, consistently meeting and exceeding performance goals while cultivating strong client relationships. Committed to excellence and continuous professional development, with a proven ability to thrive in fast-paced environments and deliver impactful results through collaboration and effective team management.
Overview
13
13
years of professional experience
Work History
Shift Leader
Papa Johns Pizza
08.2025 - Current
- Managed daily operational activities to uphold high service quality and ensure strict adherence to safety protocols.
- Facilitated training and mentorship for team members on food preparation and customer service protocols.
- Managed inventory levels, placing orders to maintain stock and minimize waste.
- Implemented efficiency improvements in workflow, enhancing order accuracy and speed of service.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
Sr. Account Manager
MSS Company (Bath & Body Works)
07.2023 - 02.2025
- Deliver an exceptional customer experience by engaging with customers, answering inquiries, and providing tailored product recommendations.
- Oversee stock replenishment activities, ensuring merchandise is always floor-ready and meets brand standards for abundance and visual appeal.
- Coordinate floor-sets, window changes, and signage placement to maintain visual merchandising excellence.
- Manage backroom inventory, processing shipments, and ensuring proper storage and organization.
- Train and support team members to align with operational protocols, safety measures, and loss prevention policies.
- Collaborate with colleagues to execute high-volume sales strategies, particularly during peak days and promotional periods.
Store Manager
Little Caesars Restaurant
08.2020 - 06.2022
- Supervised and motivated a team to achieve customer satisfaction, sales, and profitability goals while adhering to company standards.
- Directed team members during shifts, ensuring task completion, timely service, and quality standards.
- Oversaw inventory management, placed orders, and reconciled daily operations.
- Analyzed operational challenges, identified solutions, and maintained compliance with policies.
- Maintained financial accountability, including cash handling and daily reporting.
Deli Associate
Food Lion
06.2019 - 08.2020
- Prepared, presented, and served specialty meats, cheeses, and baked goods to customers.
- Created sandwiches, salads, and trays while maintaining a clean and organized workspace.
- Assisted customers with product inquiries and maintained inventory levels on the sales floor.
Retail Sales Associate
Highlife
03.2019 - 06.2019
- Operated an electronic checkout system to process transactions efficiently.
- Handled stocking, inventory management, and shelf maintenance.
- Provided excellent customer service by assisting with product inquiries and locating items.
Waitress
Randy's BBQ
11.2018 - 03.2019
- Provided exceptional service by taking orders, addressing customer concerns, and ensuring satisfaction.
- Assisted in banquet preparation, table setup, and post-event cleanup.
- Maintained cleanliness and organization of dining areas.
Vendor
Lowe's Distribution/Insource
06.2018 - 09.2018
- Processed merchandise requisitions and managed inventory levels.
- Monitored stock levels, reconciled discrepancies, and maintained updated price lists.
- Collaborated with distributors and vendors to ensure timely restocking.
E-Scrap Sorter
Smart Metal Recycling LLC./Staffmark
10.2017 - 04.2018
- Sorted scrap metal and removed foreign matter for recycling processes.
- Operated tools and adhered to safety standards to ensure efficient operations.
Bartender
Okinawa Party Bar
04.2017 - 06.2017
- Mixed and served a wide range of beverages while maintaining a clean and organized bar area.
- Provided excellent customer service, assisting patrons with drink choices and maintaining a welcoming environment.
- Managed cash transactions and maintained inventory records.
Recreation Attendant
Retail Camp Foster Bowling Alley
01.2016 - 01.2017
- Organized recreational activities, scheduled facility use, and assisted customers with equipment rentals.
- Coordinated and led group events, games, and arts & crafts activities.
- Maintained cleanliness and safety of the recreation facility.
PR Officer & Program Coordinator
Jr. NBA Manama Club Summer League
12.2015 - 05.2016
- Coordinated events and developed marketing strategies to enhance participation.
- Assisted with planning, logistics, and communication for various programs.
- Created promotional materials and managed social media outreach.
Front-Desk Clerk
NSA Bahrain Housing Office
06.2014 - 08.2014
- Delivered high-quality customer service by assisting guests with reservations, check-ins, and billing inquiries.
- Handled cash transactions, reconciled accounts, and maintained records.
- Provided local information and resolved guest issues professionally.
Marketing Intern
MWR Marketing Department
06.2013 - 07.2013
- Assisted in creating marketing campaigns to increase participation in base programs.
- Conducted market research, analyzed data, and developed promotional materials.
- Supported event planning and provided constructive feedback to activity managers.
Education
High School Diploma -
Bahrain Middle/High School
Bahrain2015
Skills
- Communication
- Teamwork
- Critical thinking
- Time management
- Leadership
- Adaptability
- Customer service management
- Operations support
- Invoicing
- Goal oriented
- Retail operations expertise
Timeline
Shift Leader
Papa Johns Pizza
08.2025 - Current
Sr. Account Manager
MSS Company (Bath & Body Works)
07.2023 - 02.2025
Store Manager
Little Caesars Restaurant
08.2020 - 06.2022
Deli Associate
Food Lion
06.2019 - 08.2020
Retail Sales Associate
Highlife
03.2019 - 06.2019
Waitress
Randy's BBQ
11.2018 - 03.2019
Vendor
Lowe's Distribution/Insource
06.2018 - 09.2018
E-Scrap Sorter
Smart Metal Recycling LLC./Staffmark
10.2017 - 04.2018
Bartender
Okinawa Party Bar
04.2017 - 06.2017
Recreation Attendant
Retail Camp Foster Bowling Alley
01.2016 - 01.2017
PR Officer & Program Coordinator
Jr. NBA Manama Club Summer League
12.2015 - 05.2016
Front-Desk Clerk
NSA Bahrain Housing Office
06.2014 - 08.2014
Marketing Intern
MWR Marketing Department
06.2013 - 07.2013
High School Diploma -
Bahrain Middle/High School