Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Audriana Manuel

Honolulu,HI

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

10
10
years of professional experience

Work History

Sales Associate

Unites States Postal Service
08.2022 - Current
  • Assist customers with all domestic and international shipping needs
  • Sort and dispatched domestic and international mail efficiently, ensuring timely delivery.
  • Responsible for receiving and securing Registered mail for Schofield Barracks Military instillation
  • Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.

City Carrier

United States Postal Service
09.2015 - 08.2022
  • Planned and cased mail in sequence of delivery for designated route.
  • Maintained safety standards while driving, resulting in zero accidents during tenure.
  • Delivered packages and mail to business and people in local area.
  • Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
  • Collaborated with fellow carriers to ensure consistent service quality across the city.
  • Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.
  • Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Coordinated with supervisors to address operational challenges, streamlining processes for improved performance.
  • Developed strong rapport with customers, fostering a sense of community and trust through consistent, high-quality service delivery.

Education

Robert Service High School
Anchorage, AK
05-2009

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Reliable and punctual
  • Exceptional customer service
  • Money handling
  • Verbal/written communication
  • Cash register operation
  • Inventory tracking

Accomplishments

In the year 2024, I was able to sign up a handful of customers for our small business program. A program dedicated to helping small businesses across the country with cheaper shipping prices, directly through USPS. In that, I was able to lock in $46K in additional annual revenue for our office. I won an award and brought recognition to our small office.

Interests

I have a deep interest in Ancient Hawaiian History and Hawaiian Medicine I hope to start studying under a Kahuna in the year 2026 I truly believe that our physical world is connected to our spiritual well being

Timeline

Sales Associate

Unites States Postal Service
08.2022 - Current

City Carrier

United States Postal Service
09.2015 - 08.2022

Robert Service High School

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