Audrie Haverfield
Salt Lake City,UT
Summary
I am an outgoing, patient, kind, and loyal individual who remains calm and level-headed in stressful situations. With years of experience working with diverse populations, I bring a well-rounded perspective to my role. I recently became phlebotomy certified and am eager to expand my skills in the medical field. My overall goal is to be a valuable and dedicated employee, contributing positively to my work place and providing excellent patient care. Authorized to work in the US for any employer
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Medical Assistant Apprentice
Energy4Life Centers
03.2024 - 04.2025
- In my role, I performed basic receptionist tasks, which included answering phones, emails, and texts, as well as scheduling appointments
- I also assisted patients with various treatments, such as hyperbaric oxygen therapy and red light bed therapy
- Additionally, I was apprenticing for the medical assistants, which allowed me to help with blood draws, IV therapy, and preparing labs for patients
- I gained experience using regenerative health equipment, including the Neurocatch brain cognition test, Stem Cell treatment, among other tools
Contact Representative
Veterans First Mortgage
01.2023 - 03.2024
- As a Contact Representative, my job involved reaching out to clients interested in home mortgages or refinancing, primarily working with Veterans
- I was responsible for making phone calls, setting up accounts, calling retention lists, and following up on appointments
- Since it was a sales role, you earned a commission for successfully getting clients to speak with a loan officer
Kennel Technician
Fetch Park City
08.2022 - 01.2023
- My position responsibilities included, but are not limited to: maintaining the health, safety, and order of dozens of dogs in high-number and in high-stress environments
- Other regular responsibilities of mine are to thoroughly analyze dog behavior, punctually pick up and drop off dogs in the mornings and in the evenings, to allocate and manage the responsibilities of new employees, regularly maintain a feeding system for boarding dogs, and manage contact with regular and potential clientele via our company social media pages
Customer Service Representative
TRUVISION HEALTH
08.2018 - 05.2020
- As a Customer Service Representative for TRUVISION HEALTH, my responsibilities would best be described as assisting customers with disputes, via phone and/or email, problem-solving, and responding to and contacting current and potential clients via online messages, emails and phone calls
Style Advisor
Justice Tween Brands
11.2016 - 01.2017
- As a retail Style Advisor, my most frequent job responsibilities included organizing and folding clothing, cash register duties as well as greeting customers, closing, and making sure the floor was presentable
Education
High School Diploma - undefined
Summit Academy High School
Bluffdale, UT05.2018
Skills
- Patient care
- Phlebotomy certified
- Medical Experience
- Kennel Experience
- Salesforce (2 years)
- Animal Care
- Desktop Support
- Upselling (2 years)
- Communication Skills
- Typing 40 words per minute (2 years)
- Communication Skills (3 years)
- Help Desk
- Live chat
- Zendesk (2 years)
- Account management
- Network Support
- Office Administration
- Customer service
- Front desk
- Account Management
- Network support
- Computer networking
- Sales Experience (2 years)
- Typing
- Excel (Less than 1 year)
- Multi Tasking (2 years)
Certification
Certified Phlebotomy Technician
Timeline
Medical Receptionist/Medical Assistant Apprentice
Energy4Life Centers
03.2024 - 04.2025
Contact Representative
Veterans First Mortgage
01.2023 - 03.2024
Kennel Technician
Fetch Park City
08.2022 - 01.2023
Customer Service Representative
TRUVISION HEALTH
08.2018 - 05.2020
Style Advisor
Justice Tween Brands
11.2016 - 01.2017
High School Diploma - undefined
Summit Academy High School
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