Reliable and hardworking professional with strong communication, customer service, and organizational skills. Adaptable, quick to learn, and able to manage responsibilities in fast-paced environments. Dedicated to providing quality work and maintaining a positive, professional attitude.
Work History
Dental Coordinator
1 Year 6 Months
360care | 02.2025 - Current
Coordinated patient scheduling to optimize dental service delivery and reduce wait times.
Facilitated communication between dental teams and patients for improved care coordination.
Managed electronic health records to ensure accuracy and compliance with regulatory standards.
Assisted in training new staff on office procedures and software utilization for efficiency.
Customer Service Representative
3 Years 2 Months
AmeriCold Logistics | 10.2022 - 12.2025
Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
Trained new team members on customer service protocols and system navigation.
Processed orders accurately using inventory management systems to streamline operations.
Collaborated with logistics teams to coordinate timely deliveries and address service issues.
Childcare Provider
2 Years 3 Months
Kids Haven | 08.2019 - 11.2021
Developed engaging educational programs tailored to diverse learning needs.
Supervised daily activities to ensure safety and well-being of children.
Collaborated with parents to communicate children's progress and address concerns.
Managed schedules to optimize care routines and facilitate smooth transitions.