Katrina Geathers
Dental Assistant
Summerville,SC
Summary
Expanded Duty Dental Assistant offering excellent clinical and customer relations skills gained through two years of experience within a high-volume dental practice. Display of warm, friendly demeanor and gentle touch during all procedures, earning consistent praise from the patients and employer. Efficient and precise in chair-side dental assisting. Flexible Treatment Coordinator with expertise in dental treatment plans and dental procedures. HIPAA compliant and committed to helping patients feel comfortable with presented treatment plans and overall dental office atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Treatment Coordinator/Dental Assistant/Dental Hygiene Assistant
Coastal Kids Pediatric Dentistry
10.2021 - Current
- Laid out potential payment plans for patients.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Explained treatment choices to patients and helped determine best options.
- Dental Radiographs
- Operatory Preparation
- Appliance of Sealants& fluoride
- Preliminary oral health
- Impressions
- Sterile Tech
- Delivered excellent patient experiences and direct care.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Reviewed X-rays to help patients determine best treatments.
- Assisted chairside with the doctor
Front Office Coordinator
Coastal Kids Pediatric Dentistry
10.2021 - Current
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collect patient and client documents and information upon referral.
- Created and updated records and files to maintain document compliance.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Monitored office supplies by checking inventory and placing orders.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
Certification - Massage Therapy
Southeastern College
Charleston, SC03.2025
High School Diploma -
Colleton County High School
Walterboro, SC05.2005
Skills
- Postoperative Care
- Treatment Documentation
- Customer Service
- Reminder Calls
- X-Ray Interpretation Skills
- Exam Room Preparation
- Dental Assessments
- Medical Terminology
- Time Management
- Dental Knowledge
- HIPAA Regulations
- Treatment Determination
- Verbal and Written Communication
- Patient Rapport
- Medical History Documentation
- Professional Bedside Manner
- Patient Records Management
- Appointment Confirmation
- Organizational Skills
- Multitasking Abilities
- Benefits Explanations
- Switchboard Operations
- High-Volume Environments
- Medical Instrument Sterilization
- Patient Care and Monitoring
- Medication Side Effect Knowledge
- Professional Relationships
- Problem Identification
- Four hand dentistry
Certification
- SCDA Radiation Saftey
- Basic Life Support
- Denticon
- Eagle Soft
Timeline
Treatment Coordinator/Dental Assistant/Dental Hygiene Assistant
Coastal Kids Pediatric Dentistry
10.2021 - Current
Front Office Coordinator
Coastal Kids Pediatric Dentistry
10.2021 - Current
Certification - Massage Therapy
Southeastern College
High School Diploma -
Colleton County High School
- SCDA Radiation Saftey
- Basic Life Support
- Denticon
- Eagle Soft
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