August Lee
Saint Paul,MN
Summary
Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service whether it be concert going for veterinary services.
Overview
13
13
years of professional experience
Work History
Client Service Representative
Southview Animal Clinic
09.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Maintained and managed customer files and databases.
- Maintained accurate record-keeping with proactive attention to client information updates.
Ticketing Intern
MN State Fair
04.2019 - Current
- Sell fair and concert tickets, parking passes, and coupon books for fairgoers and vendors
- Complete and print any online or over the phone ticket requests for vendors and organizations
- Manage midway and kidway ticket redemption centers during the fair
Cash Office Assistant
Crayola
09.2019 - 01.2021
- Count cash and credit transactions from previous day for deposit
- Balance cash bags and vault to keep cash flow and change requests accurate
- Place orders and print tickets out for upcoming visitor groups
- Handled day-to-day accounting processes to drive financial accuracy.
Attractions Associate
Crayola
05.2016 - 07.2020
- Guide visitors through attractions and assist them with art projects
- Cover breaks and start rotation schedule with other attraction associates
- Perform small tasks to fix machines
Administrative Assistant
Nelson CPA South
01.2020 - 03.2020
- Audit pull tab games from establishments owned by firm clients
- Miscellaneous office tasks including scanning and filing
Checkout Associate
Kmart
06.2016 - 08.2016
- Interact and help customers acquire the products they need
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Corn Roast and Cheese Curd Employee Summers
RIBCO
01.2011 - 01.2014
- Communicated between customers and handled money transactions with customers to receive the food that they paid
- Operated roasters for the corn and deep fryers for cheese curds
- Trained new employees how to perform jobs within each station including sanitation processes, customer service, and safety protocols
- Leadership/Community Engagement
Education
Bachelor of Arts - French And Film Studies
Coe College
Cedar Rapids, IA05.2019
High School Diploma -
Henry Sibley High School
West Saint Paul, MN06.2015
Skills
- Telephone Management
- Front Desk Operations
- Medical Records Management
- Translation
- Versatility in Adobe Suite: (Photoshop, Premier Pro, Illustrator, After Effects)
- Knowledge of Microsoft Office
Languages
French
Professional Working
Timeline
Client Service Representative
Southview Animal Clinic
09.2020 - Current
Administrative Assistant
Nelson CPA South
01.2020 - 03.2020
Cash Office Assistant
Crayola
09.2019 - 01.2021
Ticketing Intern
MN State Fair
04.2019 - Current
Checkout Associate
Kmart
06.2016 - 08.2016
Attractions Associate
Crayola
05.2016 - 07.2020
Corn Roast and Cheese Curd Employee Summers
RIBCO
01.2011 - 01.2014
Bachelor of Arts - French And Film Studies
Coe College
High School Diploma -
Henry Sibley High School
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