August Ping
Milwaukee,WI
Summary
Adept at complex problem-solving and demonstrating exceptional work ethic, I significantly increased customer satisfaction at Vector Marketing Company by implementing innovative sales strategies and fostering team collaboration. Skilled in garden maintenance and interpersonal communication, my versatility and reliability have consistently driven positive outcomes in fast-paced environments. Passionate gardening professional attending to unique customer landscaping needs. Approaches client task requirements with comprehensive horticulture expertise and machine operation knowledge. Careful attention to landscaping presentation while prioritizing lasting plant and lawn health. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Gardener
Laurie Segal
05.2024 - Current
- Performed fall and spring cleanup to clear brush and debris from landscaped areas.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Cashier
Elior North America
11.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Food Service Worker
Elior North America
11.2023 - 04.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Assistant Manager
Vector Marketing Company
01.2023 - 07.2023
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Representative
Vector Marketing Company
06.2022 - 07.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Interviewer
Vector Marketing Company
02.2023 - 04.2023
- Conducted interviews with participants to assess eligibility.
- Conducted phone and video interviews to assess candidates based in remote locations.
- Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
- Increased candidate engagement by conducting thorough and personable interviews.
- Adapted interview style to suit needs of position and candidate.
- Developed strong rapport with candidates, fostering open communication and trust during interviews.
- Prepared and sent interview confirmation letters to candidates to confirm interview arrangements.
Lawn Mower
Terri Maes
06.2018 - 08.2019
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Greeted property owners and other individuals on property to maintain friendliness.
- Adjusted mower height and speed settings to accommodate different types of terrain.
Education
No Degree - Communication With An Emphasis On Digital Media
University of Wisconsin - Whitewater
Whitewater, WI05.2026
High School Diploma -
Dominican High School
Whitefish Bay Wisconsin05.2022
Skills
- Time Management
- Garden maintenance
- Team Collaboration
- Lawn and Grounds Maintenance
- Flexible Schedule
- Using hand tools
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Interpersonal communication skills
- Complex Problem-Solving
Accomplishments
- Managed 40-50 opportunities per month.
- Ranked #1 in upper midwest for 2 weeks.
- was awarded the "Presidents Club" letter twice for efficiency and effectiveness in sales
fishing, playing volleyball and watching movies
I was introduced to Volleyball as a kid and I've played ever since. In total I have played 17 seasons as a Middle or Right Side throughout my life. For the last couple of years, I have been watching films; some of my favorites have been "Tenet" and"Good Will Hunting" as well as my comfort movie "Surfs Up". My great-grandfather owned a big pond in Southern Indiana, and ever I would fish for a long time while I was there. I haven't been able to fish for a while, but I do enjoy it and plan on fishing more throughout the summer.
Timeline
Gardener
Laurie Segal
05.2024 - Current
Cashier
Elior North America
11.2023 - 04.2024
Food Service Worker
Elior North America
11.2023 - 04.2024
Interviewer
Vector Marketing Company
02.2023 - 04.2023
Assistant Manager
Vector Marketing Company
01.2023 - 07.2023
Sales Representative
Vector Marketing Company
06.2022 - 07.2023
Lawn Mower
Terri Maes
06.2018 - 08.2019
No Degree - Communication With An Emphasis On Digital Media
University of Wisconsin - Whitewater
High School Diploma -
Dominican High School
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