Gidge Sours
Fostoria,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Scale Technician
POET Bioprocessing
Fostoria, OH
09.2020 - Current
- Operate truck scales and computer systems, and promote excellent customer service with external customers, grain haulers, at all times.
- Accurately grade all quality factors of inbound grains.
- Apply scale tickets to contracts.
- Work within the grain accounting system to set up new accounts.
- Grain contract administration: filing contracts, mailing contracts, managing contract signatures, and maintaining audit-ready contract files.
- Provide accounting support to grain merchandisers.
- Telephone reception, as needed.
Unit Care Coordinator
ProMedica Fostoria Community Hospital
Fostoria , OH
06.2020 - 09.2020
- Managed patient appointments and follow-ups to ensure timely access to services.
- Communicated with patients about care options and answered their questions.
- Educated patients on health resources and community support services available.
- Documented patient interactions and care plans in electronic health records system.
- Collaborated with healthcare providers to streamline referral processes for patients.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Scheduled appointments for clients with appropriate medical specialists.
- Supported clients during hospital admissions and discharges.
Temporary Employee
Poet Biorefining
Fostoria, OH
09.2019 - 03.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated grain scales and a computer system to ensure quality products.
- Assisted administrative coordinator with daily tasks.
- Record retention.
Education
Associate of Applied Science - Occupational Therapy Assistant
Marion Technical College
Marion, OH05-2019
Skills
- Scale operation
- Grain grading
- Contract administration
- Accounting support
- Detail-oriented
- Customer service
- able to work in a fast-paced and changing environment
- Excellent organizational and time management skills
Certification
- Certified Agricultural Commodity Tester: June 2024
- American FFA Degree
Affiliations
- Apart of POET's Community Grant Committee
- 4-H Volunteer Advisor
- Previous Royalty Superintendent at local county fair
Timeline
Scale Technician
POET Bioprocessing
09.2020 - Current
Unit Care Coordinator
ProMedica Fostoria Community Hospital
06.2020 - 09.2020
Temporary Employee
Poet Biorefining
09.2019 - 03.2020
Associate of Applied Science - Occupational Therapy Assistant
Marion Technical College
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