Augustina Davila
Summary
I generally enjoy working in a fast paced environment, I work well under pressure and can maintain a good composure under stress. I'm highly organized and good at cleaning. I'm very patient and tolerant when it comes to working customer service as well as in the work force. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Highly motivated candidate with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations. Skilled at quickly preparing high-quality meals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier and Chef Assistant
Humble Pies
05.2023 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Streamlined kitchen operations by implementing efficient food preparation techniques and proper equipment usage.
- Trained new staff members on kitchen procedures, contributing to the growth of a cohesive culinary team.
- Adhered to dietary restrictions and accommodated allergies as necessary, fostering an inclusive dining experience for all guests.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
Customer Service Bagger
HEB Grocery Store
04.2022 - 05.2023
- Enhanced customer satisfaction by efficiently bagging groceries and assisting with loading items into vehicles.
- Reduced wait times for customers by quickly adapting to varying checkout speeds and maintaining a clean workspace.
- Increased store cleanliness by performing routine maintenance tasks, such as sweeping floors and wiping down surfaces.
- Improved customer experience by offering friendly assistance in locating items throughout the store.
- Assisted cashiers in providing efficient service, handling returned items, and managing long lines during peak hours.
- Contributed to team success by regularly participating in store meetings, sharing ideas for process improvements, and collaborating on projects when needed.
- Elevated overall store appearance through diligent cleaning efforts, including collecting shopping carts from parking lots and disposing of trash properly.
Textiles
Goodwill
01.2022 - 05.2022
- I hang and tag clothing, hitting a quota of 345 every 5 hours
- I also put the clothes out on the floor making sure they're placed correctly
- I help with wares every now and then, moving heavy items or tearing down boxes; whatever is required.
Team member
Whataburger
07.2021 - 10.2021
- I managed the registers
- I ensured that the customers got the correct food and change, as well as giving quality customers service.
Education
No Degree -
Flour Bluff High School
Corpus Christi, TX05.2023
Skills
- Customer Service
- Cash Register Operation
- Product restocking
- Product Recommendations
- Time management skills
- Order Taking
- Conflict Resolution
- Customer Relations
- Staff Training
- Work Ethic and Integrity
- Patience and Empathy
- Adaptability
- Multitasking
Certification
- food handlers License
Timeline
Cashier and Chef Assistant
Humble Pies
05.2023 - Current
Customer Service Bagger
HEB Grocery Store
04.2022 - 05.2023
Textiles
Goodwill
01.2022 - 05.2022
Team member
Whataburger
07.2021 - 10.2021
No Degree -
Flour Bluff High School