AUGUSTINA RUIZ JIMENEZ
Linden,New Jersey
Summary
Compassionate case manager with extensive knowledge of counseling principles and practices. Skilled in developing treatment plans, documenting progress, and successful at managing multiple priorities with a positive attitude. Committed to creating a safe, supportive environment for all participants.
Overview
11
11
years of professional experience
Work History
Educational Intern
Monroe County Children And Youth
06.2009 - 08.2009
- Performed secretarial duties.
- Organized paperwork for both Monroe County Children and Youth and 4-H Program.
- Coordinated and facilitated educational workshops for 4-H Program.
Sales Associate
Gap Inc
04.2012 - 05.2018
- Collaborated with managers to achieve daily sales goals.
- Organized store merchandise to develop product knowledge.
- Assisted customer concerns regarding merchandise and store promotions.
- Helped customers locate products and checked store system for merchandise at other sites.
Case Manager
Merakey, Mental Health Services
08.2017 - 06.2018
- Managed a caseload of 20 clients in a community residential setting.
- Coordinated and facilitated psychoeducational groups in a community residential setting.
- Coordinated and facilitated drug and alcohol groups in a community residential setting.
- Responsible for initial intake assessments of new clients.
- Responsible for completing service treatment plans for caseload.
- Responsible for completing progress notes for all facilitated groups and individualized treatment plans.
- Participated in monthly case conferences with a multidisciplinary team to develop comprehensive treatment plans for clients with complex needs.
Case Manager
Pinnacle Treatment Center, Mount Pocono Medical
11.2019 - 01.2020
- Managed a caseload of 50 clients in a clinical setting.
- Educated clients on available resources and services, resulting in increased utilization of community resources and improved overall well-being for clients.
- Participated in weekly case conferences with a multidisciplinary team to develop comprehensive treatment plans for clients with complex needs, resulting in improved coordination of care and increased client engagement.
- Advocated for clients in terms of their treatment, resulting in improved coordination of care.
- Conducted initial intake assessments for all new clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Counselor
Pinnacle Treatment Center, Mount Pocono Medical
02.2020 - 05.2020
- Counseled individual and group therapy sessions to assist clients in dealing with mental and physical illness, substance abuse, poverty and/or unemployment.
- Implemented practices included CBT, Motivational Interviewing, and various other coping mechanisms.
- Maintained treatment during pandemic for caseload, counseled clients via Telehealth according to established individualized treatment plans and weekly goals.
- Responsible for documenting Telehealth sessions with clients in a timely manner.
- Maintained phone/Telehealth communications with caseload, up to 6 individual sessions per day or as needed.
- Responsible for coordination of care between clinic’s health care professionals and clients primary care physicians.
- Collaborated with clinic’s healthcare professionals to develop and implement individualized treatment plans for clients with substance abuse disorder.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Developed and implemented crisis intervention for at risk clients, resulting in clients receiving necessary medical attention and avoiding harm to themselves or others.
- Maintained confidentiality of records relating to clients' treatment.
- Engaged clients in conversation to determine feelings and apprehensions.
Education
Associates Degree - Social Work
Northampton Community College
Tannersville, PA01.2016
Bachelor of Arts - Social Work
Cedar Crest College
Allentown, PA06.2018
ACT 31 child abuse trained - undefined
Trauma Informed Care trained - undefined
Skills
- Trauma-Informed Care trained
- Interdisciplinary collaboration in healthcare
- Case Management and Documentation
- Adaptable
- Motivational Interviewing
- Crisis intervention
- Individual and Group Counseling
- Client advocacy
- Conflict resolution
- Empathy
Timeline
Counselor
Pinnacle Treatment Center, Mount Pocono Medical
02.2020 - 05.2020
Case Manager
Pinnacle Treatment Center, Mount Pocono Medical
11.2019 - 01.2020
Case Manager
Merakey, Mental Health Services
08.2017 - 06.2018
Sales Associate
Gap Inc
04.2012 - 05.2018
Educational Intern
Monroe County Children And Youth
06.2009 - 08.2009
Associates Degree - Social Work
Northampton Community College
Bachelor of Arts - Social Work
Cedar Crest College
ACT 31 child abuse trained - undefined
Trauma Informed Care trained - undefined
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