Steven D Harper
Urbana,Illinois
Summary
Gifted community and social services leader with demonstrated skills in outreach, activism, program coordination and homelessness advocacy. Dedicated to serving a vulnerable broken population one life at a time.
Overview
12
12
years of professional experience
Work History
Outreach & Facilities Coordinator
C-U At Home
Champaign, IL
10.2018 - Current
- Connected individuals with available and relevant resources.
- Assisted over 100 hundred individuals get into rehab or detox centers.
- Responded to over 1000 outreach calls.
- Networked with local organizations, leaders and resources, resulting in establishment of new and lasting partnerships and relationships.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked with local contractors and volunteers on facilities projects.
Housing & Outreach Coordinator
C - U At Home
Champaign, IL
10.2018 - 06.2022
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Communicated effectively with owners, residents, staff for best practices safely housing individuals.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state and federal regulations.
- Oversaw 38 transitional living clients from (2018 - 2022).
Shelter Coordinator
C-U At Home
Chamapign, IL
04.2020 - 05.2021
- Resolved problems, improved operations and provided exceptional service to clients.
- Helped develop monthly schedules and assignments.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Oversaw staff of 5.
- Oversaw 355 individual residents (average of 57/ night) total of 9119 beds.
Work Program Liaison / Township - Park District
Champaign Township/ C-U At Home
Champaign, IL
04.2019 - Current
- Oversaw trash abatement city beautification project.
- Oversaw total of 143 workers total for C-U at Work.
- Assisted individuals in their housing process with RPC / HACC.
- Drug tested and held individuals accountable.
- Oversaw total of 23 workers for Park District.
- Assisted farm director in urban agriculture projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Enrolled For GED -
Cahokia High School
Cahokia, ILSkills
- First - Aid & CPR certified
- Narcan trained
- De-escalation trained
- Trauma-Informed Care trained
- Lived experience in Street Outreach
- Maintaining Facilities
- Building and Grounds Maintenance
- Facility Remodeling
- Facility Support
- Resilient
- Outreach Programs
Timeline
Shelter Coordinator
C-U At Home
04.2020 - 05.2021
Work Program Liaison / Township - Park District
Champaign Township/ C-U At Home
04.2019 - Current
Outreach & Facilities Coordinator
C-U At Home
10.2018 - Current
Housing & Outreach Coordinator
C - U At Home
10.2018 - 06.2022
Enrolled For GED -
Cahokia High School
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