Augustine Luna
Willimantic
Summary
I am a motivated and adaptable high school graduate with some college coursework completed, currently employed as a table games dealer at a casino. I possess a strong background in customer service, attention to detail, and multitasking in fast-paced environments. I've also been able to demonstrate the ability to work effectively in diverse labor roles, contributing to team success and ensuring smooth operations. I am eager to leverage my work ethic, communication skills, and experience to pursue growth opportunities in any type of work role.
Overview
7
7
years of professional experience
Work History
Table Games Dealer
Mohegan Sun
07.2019 - Current
- Facilitate various casino games, ensuring smooth and enjoyable gameplay for players
- Deal cards, manage bets, and enforce game rules while maintaining a professional and engaging atmosphere
- Handle money, process transactions, and make accurate payouts, ensuring correct chip counts and bet amounts
- Provide excellent customer service by interacting with players, answering questions, and addressing concerns or disputes
- Demonstrate strong attention to detail and quick decision-making in a fast-paced, dynamic casino setting
Package Handler
FedEx
08.2018 - 06.2019
- Maintain a clean and organized work area, adhering to safety protocols and company guidelines
- Collaborate with team members and supervisors to meet daily production goals and deadlines
- Adhere to company policies, safety standards, and regulatory requirements throughout daily tasks
Education
Diploma -
Windham Highschool
Willimantic06.2018
Skills
- Ability to Work Under Pressure
- Customer Service
- Ability to Work in a Team
- Communication Skills
- Customer Satisfaction
- Motivated Attitude
Timeline
Table Games Dealer
Mohegan Sun
07.2019 - Current
Package Handler
FedEx
08.2018 - 06.2019
Diploma -
Windham Highschool
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