Auhmya Newton
Bradenton,FL
Summary
Dynamic professional with a strong background in customer service at Spectrum, excelling in teamwork and problem-solving. Recognized for enhancing client satisfaction through effective communication and attention to detail. Proven ability to adapt quickly and manage time efficiently, ensuring project success and operational excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Offline Customer Support
Spectrum
08.2022 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Home Health Aide
Suncare Premier
Riverview, FL
02.2020 - 12.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Provided transportation and appointments management.
Assitant Project Manager
Horus Company
01.2021 - 09.2022
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Developed and maintained project documentation for reliable records.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
- Monitored and tracked project metrics and collected data to share with project members.
Staff Assistant
The Orthopedic Institute
03.2020 - 03.2021
- Supported daily operations with efficient task management, contributing to overall office productivity and organization.
- Established strong working relationships with coworkers through excellent communication skills which led to improved teamwork capabilities.
- Maintained accurate record-keeping systems to ensure easy access to vital information for staff members.
- Maintained professional front desk, handled incoming calls and delivered exceptional service to every guest.
- Served as a liaison between departments, facilitating effective collaboration on projects and initiatives.
- Identified areas for improvement in office systems, proposing and implementing solutions that increased overall work efficiency.
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for various needs.
- Handled incoming phone calls professionally, directing callers to appropriate parties or addressing their inquiries directly when possible.
- Utilized advanced software programs to manage data entry tasks, improving accuracy and reducing manual workload hours spent on repetitive tasks.
Education
Associate Of Applied Arts -
Santa Fe College
Gainesville, FLSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
Timeline
Offline Customer Support
Spectrum
08.2022 - 03.2025
Assitant Project Manager
Horus Company
01.2021 - 09.2022
Staff Assistant
The Orthopedic Institute
03.2020 - 03.2021
Home Health Aide
Suncare Premier
02.2020 - 12.2024
Associate Of Applied Arts -
Santa Fe College