Aujah Griffin
St Louis,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Planned Parenthood
06.2022 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Reviewed physician's calendar and scheduled patient appointments by telehealth and in-person.
- Administered vaccinations for patients between 5 years of age and older.
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Oversaw office inventory activities by ordering.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered large volume of incoming calls daily.
Medical Assistant
Saint Louis County
07.2020 - 06.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments and registered patients.
- Maintained detailed records of test results by entering data and patient information into computer.
- Oriented and trained new staff on proper procedures and policies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Healthcare Management
Colorado Technical University
Colorado Springs, CO10.2021
Associate of Science - Medical Assistant
Midwestern Career College
Evergreen Park, IL05-2020
Skills
- Operating EKG Equipment
- Examination Preparation
- Cleaning and Organizing
- Updating Medical Records
- Rapid Strep Testing
- Inventory and Supply Management
- Recording Vital Signs
- Performing Immunizations
- Phlebotomy Functions
- Preliminary Testing
Timeline
Medical Assistant
Planned Parenthood
06.2022 - Current
Medical Assistant
Saint Louis County
07.2020 - 06.2022
Healthcare Management
Colorado Technical University
Associate of Science - Medical Assistant
Midwestern Career College
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