Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

AUJHALEYA PAYNE

Tacoma,WA

Summary

I am a highly motivated and results-driven sales professional with a proven track record of exceeding sales targets. I am skilled in building strong customer relationships, providing exceptional service, and driving revenue growth. I possess a deep understanding of the retail industry, with expertise in promoting and selling premium products such as credit cards. Excellent communication and interpersonal skills, enabling effective engagement with diverse customers. I am a team player and committed to contributing to a positive work environment continuously seeking opportunities for professional development and growth. I am committed to delivering exceptional customer experiences and upholding the brand image of the company.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Unarmed Security Officer

Allied Universal Security Services
02.2025 - Current
  • Perform security patrols of hospital grounds on foot or in vehicle; document detailed observations of unusual conditions that may create security concerns or safety hazards
  • Assist with evacuations during fires, medical emergencies, and natural disasters
  • Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
  • Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
  • Permit authorized persons to enter property and monitor entrances and exits; ensure only authorized individuals enter and exit.
  • Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
  • Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required

Behavioral health Technician

Prosperity wellness center
09.2023 - 05.2024
  • A Behavioral Health Technician is responsible for assisting and supporting patients through the entire treatment experience from admission to discharge
  • BHT responsibilities primarily include ensuring patient safety, providing milieu interventions, and supporting patients as they navigate the treatment process
  • Facilitates patient daily needs per the program schedule
  • Assists Nursing staff with duties as directed, for example: patient supervision, vitals, room searches, patient searches, etc
  • Recognizes, responds to, and assists in crisis situations and provides interventions as necessary
  • Consistently reports to work on time and prepared to perform the duties of the position
  • Delivers indirect and selected direct patient care as directed by facility leadership
  • Conducts intake processes, searches of belongings and patients and completes BAC's and drug screen observations as directed by facility leadership
  • Monitors patient activity and documents any significant patient issues
  • Records rounds and ensures patient safety as specified
  • Conducts regular facility and grounds checks, advising facility leadership of any irregularities or safety concerns
  • Notifies and reports any health and safety issues, significant patient concerns and any out of the ordinary occurrences to facility leadership immediately
  • Completes all documentation requirements prior to the end of the shift
  • Performs basic housekeeping duties
  • Facilitates and leads daily groups as directed by facility leadership if applicable
  • Provides transportation services including patient transportation/supervision, errands, shopping, admits, outings, etc

Part-time Sales Lead

Pandora Jewelry
03.2023 - 06.2023
  • Excellent Customer Service: Providing exceptional customer service is crucial for building relationships, driving sales and ensuring customer satisfaction
  • Product Knowledge: A comprehensive understanding of Pandora Jewelry's products are essential to effectively communicate their features and benefits to customers
  • Sales and Persuasion: Strong sales skills, including engaging customers, identifying their needs, and making persuasive product recommendations, are vital for driving sales
  • As a part-time lead, I sold 57K in three months and opened 12 credit cards
  • Communication Skills: Clear and effective communication is necessary to convey product information, answer customer inquiries and build rapport with customers
  • I had the highest customer service and 5 - star surveys within our store
  • Attention to Detail: Paying attention to detail ensures accurate transactions, proper product presentation, and adherence to visual merchandising standards, enhancing the overall customer experience
  • I had the highest ADS and UPT two months in a row and maintained a 90% overall satisfaction in our KPIs

Logistics Processor

Nordstrom
01.2022 - 12.2022
  • Receive and inspect incoming shipments, verifying contents and recording any discrepancies
  • Manage inventory by updating systems, organizing storage, and monitoring stock levels
  • Process customer orders by retrieving items and preparing and packing them for shipping
  • Coordinate with shipping carriers to arrange pickups and deliveries, ensuring accurate documentation
  • Maintain accurate records, perform quality checks, and collaborate with internal teams to ensure smooth logistics operations

Education

High School Diploma -

Washington High School
Tacoma, WA
06-2022

Skills

  • Excellent Customer Service
  • Knowledge w/Sales and Persuasion
  • Communications Skills
  • Attention to detail
  • Logistics
  • Incident reporting

Certification

  • Food Handler Certification
  • Counselor Affiliated License
  • CPR/First Aid Card
  • CPI Card
  • Guard card

Timeline

Unarmed Security Officer

Allied Universal Security Services
02.2025 - Current

Behavioral health Technician

Prosperity wellness center
09.2023 - 05.2024

Part-time Sales Lead

Pandora Jewelry
03.2023 - 06.2023

Logistics Processor

Nordstrom
01.2022 - 12.2022

High School Diploma -

Washington High School
AUJHALEYA PAYNE