Aulander Purvis
Killeen,TX
Summary
Dynamic professional with a proven track record in sales and customer service, exemplified during my tenure at Mens Wearhouse. Skilled in sales presentations and listening, I excel in creating positive outcomes, evidenced by surpassing projected targets. Expert in leveraging communication skills to negotiate and resolve concerns, significantly enhancing client satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Wholesaling
Entrepreneurship
02.2024 - Current
- Driving for dollars.
- Use proprietary software to stack lists and use Google sheets for data.
- Cold call list using scripts and phone etiquette.
- Use proper contracts for wholesaling real estate.
- Get property under contract for buyers and investors.
Sales Representative
Mens Wearhouse
01.2021 - 01.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Customer Service Representative
Teletech
05.2020 - 04.2021
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Exceeded first-call resolution targets by actively listening to customers'' concerns and addressing them thoroughly.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Sales Advisor
Cutco Cutlery
04.2018 - 12.2019
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Education
Wholesaling
Formal workshop and programming on how to wholesale real estate, market to buyers and investors and build a real estate investing business.
Skills
- Sales presentations
- Listening skills
- Customer service
- Goal oriented
- Phone etiquette
- Communication
- Verbal/written communication
Timeline
Wholesaling - Entrepreneurship
02.2024 - Current
Sales Representative - Mens Wearhouse
01.2021 - 01.2022
Customer Service Representative - Teletech
05.2020 - 04.2021
Sales Advisor - Cutco Cutlery
04.2018 - 12.2019
Real Estate With God - , Wholesaling