Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aulyssa Vallejo

Las Vegas,NV

Summary

Compassionate and detail-oriented Certified Medical Assistant with 5 years of experience in clinical and administrative healthcare settings. Skilled in patient care, EMR systems, and chronic care coordination. Proven ability to streamline operations, improve patient satisfaction, and support multidisciplinary teams. Seeking to contribute expertise and empathy to a dynamic medical practice.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

Arkos Health
10.2022 - Current
  • Conduct inbound and outbound patient calls to address health concerns and medication needs
  • Successfully closed over 85% of assigned HEDIS measures for Silver Summit Health Plan, contributing to improved quality scores
  • Schedule Comprehensive Health Assessments (CHA) for high-risk patients
  • Support Chronic Care Management by coordinating follow-ups and monitoring patient progress
  • Assist with medication adherence strategies, including refill coordination and patient education
  • Manage hospital admission and discharge communications to ensure continuity of care
  • Maintain HIPAA compliance while delivering empathetic and efficient service
  • Collaborate with interdisciplinary teams to optimize patient outcomes

Medical Assistant / Front Desk Receptionist

Genesis Medical Group
01.2022 - 08.2022
  • Greeted and checked in patients, ensuring a welcoming and efficient front desk experience
  • Scheduled appointments for new and established patients, optimizing provider availability
  • Verified insurance coverage and collected necessary documentation
  • Managed inbound and outbound calls for appointment requests, patient inquiries, and follow-ups
  • Maintained and updated medical records in EMR systems
  • Supported back office operations including rooming patients, obtaining vitals, and collecting specimens
  • Ensured HIPAA compliance and maintained confidentiality across all patient interactions

Medical Assistant

Southwest Medical Associates
08.2020 - 10.2021
  • Triaged patients and accurately recorded vital signs and chief complaints
  • Assisted providers during in-office procedures and minor surgeries
  • Scheduled surgeries and coordinated pre-op instructions for patients
  • Prepared exam rooms and sterilized instruments to maintain clinical standards
  • Managed referrals and prior authorizations for specialist visits
  • Handled inbound calls and scheduled patient appointments
  • Maintained EMR documentation and ensured HIPAA compliance
  • Supported daily clinical operations and multitasked across patient care and administrative duties

Medical Assistant Extern

J. Woodson Dermatology & Associates
03.2020 - 04.2020
  • Completed a 180-hour externship in a busy dermatology research practice
  • Participated in a psoriasis drug trial study, assisting with documentation and patient tracking
  • Performed blood draws and operated centrifuge to spin and prepare specimens
  • Assisted providers during dermatologic procedures, ensuring sterile technique and patient comfort
  • Provided follow-up education to patients regarding treatment plans and medication adherence
  • Recorded vitals and chief complaints, and maintained accurate EMR documentation

Education

Medical Assistant Certification -

Northwest Career College
Las Vegas, NV
01.2019

Skills

  • Clinical Skills
  • Vital Signs & Patient Intake
  • Phlebotomy & Specimen Collection
  • EKG Administration
  • Medication Administration
  • Chronic Care Management
  • HEDIS Measures
  • Administrative Skills
  • EMR/EHR Navigation (eg, Epic, eClinicalWorks, PracticeFusion)
  • Appointment Scheduling & Referrals
  • Insurance Verification & Authorization
  • HIPAA Compliance
  • Patient Education & Communication
  • Technical Skills
  • Microsoft Office Suite
  • Telehealth Support
  • Medical Terminology
  • ICD-10 & CPT Coding Basics

Certification

  • Certified Medical Assistant (CMA)
  • CPR/BLS Certified

Timeline

Medical Assistant

Arkos Health
10.2022 - Current

Medical Assistant / Front Desk Receptionist

Genesis Medical Group
01.2022 - 08.2022

Medical Assistant

Southwest Medical Associates
08.2020 - 10.2021

Medical Assistant Extern

J. Woodson Dermatology & Associates
03.2020 - 04.2020

Medical Assistant Certification -

Northwest Career College

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