Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Veteran
Generic

Aum Chaudhari

Lawrence,NJ

Summary

Dynamic Shift Manager with a proven track record at Freddy's Frozen Custard & Steakburgers, excelling in employee training and customer service. Enhanced team performance through effective delegation and problem-solving, achieving a notable increase in customer satisfaction. Skilled in cash handling and staff motivation, fostering a productive work environment.

Overview

2
2
years of professional experience

Work History

Shift Manager

Freddy's Frozen Custard & Steakburgers
10.2024 - 12.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Manager

Wingate Hotel
12.2023 - 10.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Supervisor

Dunkin' Donuts
12.2022 - 10.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Bachelor of Science - Civil Engineering

Rutgers
New Brunswick, NJ
12-2028

High School Diploma -

John P Stevens High School
Edison, NJ
06-2023

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Staff motivation
  • Opening and closing procedures
  • Handling customer complaints
  • Energetic and enthusiastic

Accomplishments

  • Supervised team of 10 staff members.

Languages

Gujarati
Native or Bilingual

Timeline

Shift Manager

Freddy's Frozen Custard & Steakburgers
10.2024 - 12.2024

Manager

Wingate Hotel
12.2023 - 10.2024

Supervisor

Dunkin' Donuts
12.2022 - 10.2023

Bachelor of Science - Civil Engineering

Rutgers

High School Diploma -

John P Stevens High School

Veteran

Motivated and disciplined individual currently serving in the New Jersey National Guard. Demonstrates strong leadership, teamwork, and problem-solving skills developed through military training and service. Committed to excellence, punctuality, and accountability in high-pressure environments. Adept at following procedures, adapting quickly to new challenges, and maintaining a strong work ethic. Brings a sense of duty, integrity, and responsibility to all tasks. Seeking to apply these values and skills in a civilian role that values dedication, reliability, and a mission-focused mindset.

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