Aum Shah
Abington,PA
Summary
Dedicated professional with a successful track record spanning 5 years in the grocery/beverage industry. As a cashier and manager, I have consistently delivered exceptional customer service, managed efficient store operations, and oversaw high-performing teams. My commitment to excellence, coupled with a deep understanding of retail dynamics, has led to measurable improvements in sales, customer satisfaction, and overall store performance. Customer satisfaction and proper Cash management are my priorities.
Overview
5
5
years of professional experience
Work History
Manager
Classic Beverage
05.2021 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Assisted the store owner in overseeing daily operations, including inventory management, stock replenishment, and customer service.
- Trained and mentored new employees, resulting in a well-coordinated team that consistently met and exceeded performance targets.
Cashier
Classic Marketplace
05.2018 - 07.2023
- Operated the cash register and POS system, processing transactions with precision and speed.
- Efficiently and accurately handle cash, card transactions, and electronic payments.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Made orders for Grocery and Dairy weekly.
- Worked flexible schedule and extra shifts to meet business needs.
- Full experience in taking out Z reports to ensure all cash and credit card bills are accounted for.
Education
Bachelor of Science - Computer Science
Pennsylvania State University
Abington, PA06.2027
High School Diploma -
Long Beach High School
Long Beach, NY06.2023
Skills
- Customer Centric Approach
- Training and Development
- Cash Handling Expertise
- Problem Solving
- POS System Proficiency
- Communication Skills
- Problem Solving
- Return and Exchange Processing
References
Classic Marketplace: 516-432-3708
Classic Beverage: 516-387-5676
Timeline
Manager
Classic Beverage
05.2021 - 07.2023
Cashier
Classic Marketplace
05.2018 - 07.2023
Bachelor of Science - Computer Science
Pennsylvania State University
High School Diploma -
Long Beach High School
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